DAMAC Towers Riyadh

There's plenty of space in the underground parking, and the place is comfortable and quiet. Just remember to collect your room key from the front desk when you check in. Without it, you can't get from the parking level to the elevator.

The rooms were very clean, and the location on the main street gave us great views and made getting around convenient. Service was the weak point: help during the stay was minimal, and unless we specifically asked, the rooms weren't cleaned, water wasn't brought, and fresh towels weren't provided. The pool also wasn't temperature controlled, and the WiFi barely worked.

I paid extra for a city skyline view, but the room I got looked out over the motorway. During my four-night stay the staff never cleaned it. I'm a non-smoker, and the heavy cigarette smell was unpleasant; several pieces of furniture also had visible cigarette burns. When I raised it, all they offered was an air freshener. I wouldn't recommend this property.

I'm still here and can't wait to leave. The bathrooms weren't clean, and the whole place felt disgusting. My room wasn't cleaned during my stay, and the carpet had a huge red stain that looked like it hadn't been replaced in years. I asked several times to move, but was told I'd have to pay to change rooms, which wasn't fair given the state of the room. There were no towels, hair dryer, or prayer mat either, and I had to request them. This is the worst place I've stayed.