The Lodgings Hotel SureStay Collection by Best Western
About this property
It’s nice to come back to a place where you can have a rest after an eventful day in the city The Lodgings Hotel SureStay Collection by Best Western hotel is located in Providenciales. This hotel is located in 3 km from the city center.
Popular facilities
Good to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Parking
- Available for a fee
- Breakfast
- Available
- Extra bed
- USD 10 per guest/night
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
Rooms
Reference price
1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fan
- fridge
- hairdryer
- iron
- kitchen
- microwave
- private-bathroom
- safe
- shower
Standard Double room: Room Amenities
- soundproofing
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
- wi-fi
- workstation
Standard Double room with balcony and with view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- blackout-blinds
- desk
- fan
- fridge
- hairdryer
- iron
- microwave
- private-bathroom
- safe
- shower
Standard Double room with balcony and with view: Room Amenities
- soundproofing
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
- wi-fi
- with-view
- workstation
1 / 6 Standard room
- Private bathroom
- air-conditioning
- coffee
- desk
- fridge
- hairdryer
- iron
- microwave
- private-bathroom
- safe
- tea-or-coffee
- wi-fi
1 / 3 Standard room with pool view
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- iron
- microwave
- private-bathroom
- safe
- tea-or-coffee
- wi-fi
Guest reviews
Recent reviews shared by hotel guests
I’ve spent two months patiently trying to arrange the return of an expensive item I left at this hotel, and I’m getting nowhere. I paid for a FedEx label and sent the details, but they won’t help courier it down the street at my expense. They say FedEx won’t respond to them. FedEx doesn’t answer its phone either, despite my trying about 30 times. Surely FedEx has delivered there or dropped something off before? Customer service told me to pursue other options because this wasn’t in the employees’ job description, then closed my case. So apparently my only remaining option is to fly to Turks and Caicos to collect it, though I suspect the item may already be gone. I’m usually patient and understanding, but this hotel’s customer service has been unbelievably bad. They won’t respond to my calls or emails.
Airport proximity is a plus, but the room situation made for a horrible night. We paid $311 for one night. In the first room, the sheets had blood spots and yellow stains. After we were moved, the towels had dark brown marks, and roaches crawled up the bedboard while we tried to sleep. If you don’t want an expensive, dirty room with roaches, book somewhere else. P.S. The photo is of one of the roaches crawling on the bedboard with its friends.
The hotel is clean, and the experience felt in line with what we paid. The main issues for me were the kitchen and bar management. Breakfast is meant to begin at 7 a.m., which is already late, but it often opens late too. Expats who need to leave early for work can end up missing breakfast altogether. The gym also has no air conditioning.
The rooms were clean, but a few things were off. The shower only had lukewarm water, and the remote from another room controlled our fan lights. It was already 5:40 p.m. and our room still hadn’t been serviced. The body wash ran out after the first shower, and our key stopped working on day two. Oh well, island time!
I liked the place overall. It’s clean, well maintained, has a great pool, and the staff are really nice. The restaurant out front is friendly and pretty good. Even though it’s beside the airport, plane noise didn’t bother me. It’s also outside the tourist area, which may suit you if that’s what you like. Getting around by cab can cost a lot. The hotel tries to help, but there’s only so much they can do. You can walk to Five Cays beach, though it’s a bit of a wild walk. I prefer it to Grace Bay for the quiet, wildlife, and conch shells, but it’s rough in places and has some garbage. I think the hotel delivers more than you might expect for the price. If you’re adventurous, it’s an interesting neighbourhood and an affordable place to stay. Just my two cents.
Amenities
Everything available at this property
General Services
41 available- Air conditioning
- Smoking areas
- Smoke Free Property
- Security guard
- Newspapers
- Gift shop
- Garden
- Terrace
- No elevators
- Reception desk
- Room service
- Luggage storage
- Laundry
- Safe Deposit Box
- Wake Up Service
- Car rental
- Airport transportation
- Transfer services
- Sun Deck
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Additional Measures Against COVID 19
- Total number of rooms
- Number of floors (main building)
- Suites
- hotel
- American Express
- MasterCard
- Visa
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Transfer service
- Airport Shuttle
- Laundry service
- Air conditioning in public areas
- Luggage room
- Parasols
- Non Smoking Establishment
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
2 available- Parking
- Car park
Meals
6 available- Bar
- Breakfast
- Restaurant
- Vending machine
- Kitchen
- Poolside snack bar
Business Services
6 available- Business center
- Fax and copy machine
- Conference Hall
- Conference room
- Meeting room
- Business centre
Recreation & Wellness
4 available- Doctor
- Massage
- Spa
- First Aid Kit
Pool and beach
5 available- Outdoor pool
- Pool facilities
- Beach/pool towels
- Transfer to the beach (free)
- Outdoor freshwater pool
Sports
3 available- Bike rental
- Fitness facilities
- Gym
Pets
1 available- Pets Not Allowed
Room Amenities
1 available- Cable TV
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
951 m
13.1 km
1.0 km 13 min walk
47 m 1 min walk
Attractions
20- Cheshire Hall Plantation1.0 km 13 min walk
- Our Lady of Divine Providence Roman Catholic Church1.1 km 13 min walk
- TCI Heritage Horseback Riding & Tours2.2 km 28 min walk
- Smith’s Reef3.4 km
- Undersea Explorer, Caicos Tours3.4 km
Restaurants
20- Hole In The Wall47 m 1 min walk
- The Snack Spot140 m 2 min walk
- Delicious Dishes176 m 2 min walk
- Tropical Taste Salad and Juice Bar244 m 3 min walk
- Sweets N' Flavours263 m 3 min walk
Transit
3- Providenciales International AirportAirport951 m
- North Caicos International AirportAirport36.3 km
- TCI FerryFerry13.1 km
Stay rules
Important conditions for your stay
Fees and optional services
Baby cot
Baby cot (1 available) - Extra charge may apply
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Deposit required
Hotel information
- Total rooms
- 14
- Floors
- 2
- Year built
- 1998
- Last renovated
- 2019
Electricity
- Voltage
- 120 V
- Frequency
- 60 Hz
- Socket types
- A, B
