E&G Guestshouse

To be clear from the start, this review is about the dorm room. I tried booking on Agoda, but it always showed as full. I messaged them and got a reply with a rate of 300 baht per night. I found out later that the price was negotiable, but I hadn't bargained because I didn't know the terms. After arriving, I realized you could get much better conditions for the same or lower price in the same area of BKK. The dorm is in very poor condition. It's a four-bunk room, and employees occupy three of the bottom beds. That wouldn't have hurt my review if they didn't get up at 7 am and get ready for work in the room. If you're still drunk or hungover from the night before, you'll hear the hair dryer, drawers opening and closing, and someone putting lotion all over their body. The three bottom beds have sheets you can draw around them for minimal privacy. The top bunks have no privacy and are fully exposed. The beds are very old, possibly extremely old, and sag in the middle, making them uncomfortable. The working lockers are used by the employees. The rest don't work and are poorly placed in front of the window, blocking the light. Two women who work and stay in the room were extremely nice, warm, and friendly. The third person, an Eastern European man who works in the gym, needs a lot of customer-service training. I don't expect an off-duty person to greet me with a smile or wish me a nice day, though I did those things anyway. But once you're in work clothes and go down to the gym, you're an employee and should make at least some effort to improve guests' stay. He didn't even smile, let alone say good morning. The gym is very basic and mostly has free weights. Water is included. The place is clean, but the dorm needs a huge makeover. The sauna didn't work at all. The young man who checked me in was nice and gave me the information I needed. My average service rating is only because of him and the two women. Without their consistent kindness, even outside working hours, this would have been a poor experience.