Lucy H.
One star feels generous. We were offered a direct air-conditioned minivan from the Krabi ferry port to Khao Sok for 500 baht per person by a tour guide on the boat from Koh Phi Phi. After the ferry, we were sorted into groups and taken to a polite driver with a nice van, but after about 10 minutes he dropped us at a restaurant to wait for another minivan. The wait kept being pushed back, from 30 minutes to an hour, then 90 minutes. When we asked for our money back so we could take a taxi, they got angry and said they couldn't contact the van or say when it would arrive. He wouldn't refund us, so we booked a taxi anyway, which we should have done from the start. We lost 1,000 baht and two hours on an already long travel day. Don't arrange a transfer here unless it's been organised in advance.

