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Smoke-free

About this property

Plans for the journey: have a rest and enjoy! Resort "Dedeman Palandoken Resort Hotel" is located in Erzurum. This resort is located in 6 km from the city center. Location You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, you can park in a parking zone. Also, the following services are available for guests at the resort: a massage room, a sauna, a spa center and a doctor. Guests who love doing sports will be able to enjoy a fitness center and a table tennis area. For winter sports fans, the following services are available: a skiing area, a ski school, ski facilities rental, ski-to-door access and ski passes. You will find these entertainment amenities on the premises: a barbeque area. Here, you can treat yourself with water procedures as there will be an indoor pool. Children will be happy, there is a playroom for them. Want to have an excursion? Consult the tour assistance desk of the resort. If you want to make your journey even more comfortable, you can order a transfer. Accessibility: there is an elevator/lift. At the guests’ disposal, there’s also a laundry, dry cleaning, press, car rental, a safe-deposit box and a concierge. The staff of the resort speaks English, German and Russian. At the resort

Popular facilities

See all facilities
Swimming pool
Spa & wellness
Free WiFi
Restaurant
Fitness centre
ParkingAvailable for a fee

Good to know

Check-in
From 12:00
Check-out
Until 12:30
Breakfast
Available
Airport shuttle
Available for a fee
Reception
24/7
Accessibility
Wheelchair accessible
Luggage storage
Available
Languages
German, Russian, English +2
Smoking
Smoke-free
Room types
4

Room Information

Rooms

Superior room

  • Private bathroom
  • blackout-blinds
  • desk
  • hairdryer
  • heating
  • iron
  • private-bathroom
  • safe
  • slippers
  • tea
  • telephone
  • toiletries
  • towels
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Deluxe room

  • Private bathroom
  • hairdryer
  • private-bathroom
  • safe
  • tv
  • wi-fi
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Deluxe room with city view

  • Private bathroom
  • private-bathroom
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Superior room with city view

  • Private bathroom
  • private-bathroom
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
8.6/10
Very Good
2754 reviews

mahir M.

10/10

The meals were a highlight, with delicious food and plenty of choice for different tastes. After full days skiing, it was a great way to unwind and refuel. The ski-in, ski-out setup made getting onto the slopes easy, and we loved the well-maintained runs and breathtaking Palandöken views. Our group stayed at Dedeman Palandöken Ski Lodge Hotel in February 2025, and from arrival the hospitality exceeded our expectations. Ceren and her front desk colleagues, along with Mr. Mehmet, welcomed us warmly and handled everything professionally. Their attentiveness made the trip more enjoyable, and we appreciated the complimentary room upgrade. It was a top-tier ski vacation for comfort, convenience, and service. We highly recommend it and will definitely return.

Aylin D.

10/10

The hotel may not be the newest, but it was certainly the cleanest. The beds were very comfortable and the bathrooms spotless. Mrs Başak gave us the best hospitality and service, and the food was always delicious with excellent service as well. Skiing was fun thanks to the beautiful nature and the ski-rental staff. Special thanks to Mr. Ali Osman for helping us.

ECE Y.

10/10

From the room, the views were amazing, and it was spacious and comfortable. Breakfast had a really good, wide selection. Palandoken Ski resort is within walking distance, and at the end of the day I could ride my snowboard straight back down to the hotel, which was so convenient. The staff were very nice and helpful throughout our stay. Highly recommend!

Thomas K.

8/10

This is an older, friendly, typical mountain hotel for skiing. I wouldn’t call it a resort. Its best feature is the location, right in the middle of the Palandöken ski track, so you can get on and off within minutes. That’s especially handy for families with kids who need breaks for lunch, tea, or dinner during the day. The tracks are open 9-20:00, and it’s great to have your room close by. There’s a ski room with equipment at reasonable prices, 100TL per day for skis and boots in Feb 2021. A cafe is easy to reach directly from the track, and the hotel’s own ski teachers speak Turkish, Russian, English, and other languages. Food is plentiful and good all day, with lots of salads, meat, and more. The hotel could merit five stars, but I’m giving four because we were put in a smoking room with no view on arrival, without anyone asking us. The next morning, after we requested it, our rooms were changed to non-smoking rooms with a great view of the ski track, with no trouble. It left us feeling they were filling the less attractive rooms first, which was disappointing. Ask for a non-smoking room with a track view.

Amenities

Everything available at this property

111 Facilities

General Services

67 available
  • Shopping on site
  • 24 Hour Reception
  • Elevator/lift
  • Currency exchange
  • Smoke Free Property
  • Security guard
  • Newspapers
  • Gift shop
  • Garden
  • Television in lobby
  • Terrace
  • Express Check In
  • Indoor Fireplace
  • Laundry
  • Safe Deposit Box
  • Concierge services
  • Dry Cleaning
  • Luggage storage
  • Cafe
  • Car rental
  • Airport transportation
  • Transfer services
  • Tour assistance
  • Barbecue grill(s)
  • Billiards
  • Nightclub
  • Hiking
  • Barbeque
  • Sun Deck
  • Ski storage
  • Year of construction
  • Number of floors (main building)
  • Annexe (s)
  • Number of floors (annexe)
  • Double rooms
  • Suites
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Ski slopes
  • Check In Hour
  • Check Out Hour
  • Car hire
  • Airport Shuttle
  • Room service
  • Laundry service
  • Medical service
  • 24 Hour Security
  • Bellboy service
  • Fireplace
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Luggage room
  • BBQ facilities
  • Café
  • Non Smoking Area
  • Smoking area
  • Highchairs
  • Game room
  • Aerobics
  • Skiing

Accessibility

3 available
  • Accessibility features
  • Wheelchair Accessible
  • Accessible rooms

Internet

2 available
  • Free Wi Fi
  • Wi Fi

Parking

3 available
  • Parking
  • Parking nearby
  • Valet parking

Meals

9 available
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Restaurant
  • Snack bar
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner

Business Services

1 available
  • Conference Hall

Recreation & Wellness

7 available
  • Doctor
  • Massage
  • Sauna
  • Spa
  • First Aid Kit
  • Steam bath
  • Spa centre

Pool and beach

3 available
  • Indoor Pool
  • Children swimming pool
  • Outdoor freshwater pool

Sports

4 available
  • Table Tennis
  • Fitness facilities
  • Gym
  • Fitness

Children

7 available
  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Kids club
  • Babysitting service
  • Children playground
  • Kids’ club

Languages

5 available
  • German
  • Russian
  • English
  • Multi Language Staff
  • Turkish

What's nearby

Explore attractions, restaurants and transport around the hotel

52 places nearby
Closest Bus Durak

3.9 km

Closest Train Erzurum

7.5 km

Top attraction nearbyChechnya Park

4.6 km

Dining nearby 20 Restaurants

14 m 1 min walk

Attractions

20
  • Chechnya Park4.6 km
  • Erzurum Museum6.0 km
  • Three Kümbets6.1 km
  • Double Minaret Madrasa6.3 km
  • Erzurum Ulu Camii6.3 km

Restaurants

20
  • Garden Lounge Erzurum14 m 1 min walk
  • Dedeman Otel Teleski Cafe53 m 1 min walk
  • Ski Cafe63 m 1 min walk
  • Küre Cafe642 m 8 min walk
  • Toro'nun Yeri Panaroma Restaurant796 m 10 min walk

Transit

12
  • Erzurum HavalimanıAirport14.8 km
  • DurakBus3.9 km
  • DurakBus4.0 km
  • Dadas Turizm bus companyBus6.4 km
  • Kars Vip bus to KarsBus7.1 km
Map

Stay rules

Important conditions for your stay

Check-in12:00 – 16:00Front desk timing
Check-out12:30Departure timing

Fees and optional services

  • Transfers

    One-way Airport shuttle - Extra charge may apply