Dedeman Palandoken Resort Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 12:00
- Check-out
- Until 12:30
- Breakfast
- Available
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- German, Russian, English +2
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Superior room
- Private bathroom
- blackout-blinds
- desk
- hairdryer
- heating
- iron
- private-bathroom
- safe
- slippers
- tea
- telephone
- toiletries
- towels
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1 / 6 Deluxe room
- Private bathroom
- hairdryer
- private-bathroom
- safe
- tv
- wi-fi
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1 / 6 Deluxe room with city view
- Private bathroom
- private-bathroom
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1 / 6 Superior room with city view
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Melis A.
You can head straight out from the hotel to ski, then take the blue or red runs that start right there and go up toward the gondola and hill. The location is perfect, and the staff, room service, housekeeping, and ski rental teams were very professional. The dinners were delicious, especially the Antep night, which was a real success. Hospitality was good too. The 5 o'clock tea could be improved. Thanks for everything.
mahir M.
The meals were a highlight, with delicious food and plenty of choice for different tastes. After full days skiing, it was a great way to unwind and refuel. The ski-in, ski-out setup made getting onto the slopes easy, and we loved the well-maintained runs and breathtaking Palandöken views. Our group stayed at Dedeman Palandöken Ski Lodge Hotel in February 2025, and from arrival the hospitality exceeded our expectations. Ceren and her front desk colleagues, along with Mr. Mehmet, welcomed us warmly and handled everything professionally. Their attentiveness made the trip more enjoyable, and we appreciated the complimentary room upgrade. It was a top-tier ski vacation for comfort, convenience, and service. We highly recommend it and will definitely return.
Aylin D.
The hotel may not be the newest, but it was certainly the cleanest. The beds were very comfortable and the bathrooms spotless. Mrs Başak gave us the best hospitality and service, and the food was always delicious with excellent service as well. Skiing was fun thanks to the beautiful nature and the ski-rental staff. Special thanks to Mr. Ali Osman for helping us.
ECE Y.
From the room, the views were amazing, and it was spacious and comfortable. Breakfast had a really good, wide selection. Palandoken Ski resort is within walking distance, and at the end of the day I could ride my snowboard straight back down to the hotel, which was so convenient. The staff were very nice and helpful throughout our stay. Highly recommend!
Thomas K.
This is an older, friendly, typical mountain hotel for skiing. I wouldn’t call it a resort. Its best feature is the location, right in the middle of the Palandöken ski track, so you can get on and off within minutes. That’s especially handy for families with kids who need breaks for lunch, tea, or dinner during the day. The tracks are open 9-20:00, and it’s great to have your room close by. There’s a ski room with equipment at reasonable prices, 100TL per day for skis and boots in Feb 2021. A cafe is easy to reach directly from the track, and the hotel’s own ski teachers speak Turkish, Russian, English, and other languages. Food is plentiful and good all day, with lots of salads, meat, and more. The hotel could merit five stars, but I’m giving four because we were put in a smoking room with no view on arrival, without anyone asking us. The next morning, after we requested it, our rooms were changed to non-smoking rooms with a great view of the ski track, with no trouble. It left us feeling they were filling the less attractive rooms first, which was disappointing. Ask for a non-smoking room with a track view.
Amenities
Everything available at this property
General Services
67 available- Shopping on site
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Gift shop
- Garden
- Television in lobby
- Terrace
- Express Check In
- Indoor Fireplace
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Cafe
- Car rental
- Airport transportation
- Transfer services
- Tour assistance
- Barbecue grill(s)
- Billiards
- Nightclub
- Hiking
- Barbeque
- Sun Deck
- Ski storage
- Year of construction
- Number of floors (main building)
- Annexe (s)
- Number of floors (annexe)
- Double rooms
- Suites
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Bus/Train station
- Ski slopes
- Check In Hour
- Check Out Hour
- Car hire
- Airport Shuttle
- Room service
- Laundry service
- Medical service
- 24 Hour Security
- Bellboy service
- Fireplace
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Shop
- Luggage room
- BBQ facilities
- Café
- Non Smoking Area
- Smoking area
- Highchairs
- Game room
- Aerobics
- Skiing
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Accessible rooms
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Parking
- Parking nearby
- Valet parking
Meals
9 available- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Snack bar
- Breakfast buffet
- À la carte lunch
- À la carte dinner
Business Services
1 available- Conference Hall
Recreation & Wellness
7 available- Doctor
- Massage
- Sauna
- Spa
- First Aid Kit
- Steam bath
- Spa centre
Pool and beach
3 available- Indoor Pool
- Children swimming pool
- Outdoor freshwater pool
Sports
4 available- Table Tennis
- Fitness facilities
- Gym
- Fitness
Children
7 available- Playroom
- Babysitting and childcare
- Children's playground
- Kids club
- Babysitting service
- Children playground
- Kids’ club
Languages
5 available- German
- Russian
- English
- Multi Language Staff
- Turkish
What's nearby
Explore attractions, restaurants and transport around the hotel
3.9 km
7.5 km
4.6 km
14 m 1 min walk
Attractions
20- Chechnya Park4.6 km
- Erzurum Museum6.0 km
- Three Kümbets6.1 km
- Double Minaret Madrasa6.3 km
- Erzurum Ulu Camii6.3 km
Restaurants
20- Garden Lounge Erzurum14 m 1 min walk
- Dedeman Otel Teleski Cafe53 m 1 min walk
- Ski Cafe63 m 1 min walk
- Küre Cafe642 m 8 min walk
- Toro'nun Yeri Panaroma Restaurant796 m 10 min walk
Transit
12- Erzurum HavalimanıAirport14.8 km
- DurakBus3.9 km
- DurakBus4.0 km
- Dadas Turizm bus companyBus6.4 km
- Kars Vip bus to KarsBus7.1 km

Stay rules
Important conditions for your stay
Fees and optional services
Transfers
One-way Airport shuttle - Extra charge may apply