The Carlton Hsinchu
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Parking
- Nearby
- Extra bed
- TWD 800 per guest/night
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Multi-language staff, Japanese +1
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Deluxe Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- private-bathroom
- safe
- slippers
- soundproofing
- tea
- telephone
- toiletries
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1 / 6 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- private-bathroom
- safe
- slippers
- soundproofing
- tea
- telephone
- toiletries
Add your dates to see current rates.
Executive Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- private-bathroom
- safe
- slippers
- soundproofing
- tea
- telephone
- toiletries
Add your dates to see current rates.
Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- fridge
- hairdryer
- heating
- private-bathroom
- shower
- slippers
- tea
- telephone
- toiletries
- tv
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Ethan F.
Breakfast turned out to be a nice surprise, with plenty of local and Western dishes. I especially liked the lemon pepper chicken bites. My room was roomy and had a queen bed, a city view, a desk, an armchair, and a clean bathroom with a thoughtful design. The staff were warm and professional, and the front desk spoke great English. They also let me leave my bags there all day after checkout while I explored Hsinchu before my evening flight. It was a calm, comfortable stay in a modern hotel, and good value for the price. I could see it working well for a short visit or a longer one.

KAI W.
There are lots of places to eat nearby, though getting here from the train station takes a bit of a walk. I stayed two nights in a twin room, and both the room and bathroom were huge. The bed was firm, just how I like it. Downstairs, the 24-hour lounge has coffee and tea, snacks, and a place to refill your water bottle. There’s also free laundry and a dryer on level 12. The receptionist was really friendly. Great hotel, I’d recommend it.
Anthony R.
The shower was the one part that could be easier to use. The pressure felt a little weak, and since hot and cold water come from separate spigots, getting the temperature right takes a while. Aside from that, we had a good stay at the Carlton. The lobby has self-serve drinks and snacks at any hour, and the staff were friendly. It’s handy for exploring Hsinchu’s North District, with plenty of local food nearby. Our room and bathroom were very spacious and clean, and the wood decor felt calming. We liked the firm bed, too. There’s free laundry on the top floor with washers and two dryers, plus workout equipment and a pool table.
Aaron T.
The room was clean and practical, with a good layout, though the design feels a bit dated, maybe early 90s. The location was excellent, and HsinChu City God Temple is surprisingly easy to get to. We had a lovely two-night stay here as a family of four. The reception staff were warm, and they even set out free coffee and barley tea by the lift lobby. The washing machines and dryer were free, clean, and well cared for, with both liquid and powder detergent provided. We worked out and played pool while the laundry ran. When the toilet gave us trouble on our second night, reception quickly offered us the room next door to sleep in while our belongings stayed in the original room, since we were checking out the following day. That service really impressed me. Thanks again. I’d stay at this lovely hotel next time we’re back.
Ryan T.
I spent a week here for work. There’s laundry, a gym, a pool table, and table tennis for downtime. They also had happy hour on Monday and Thursday. Breakfast was above average. I’d come back.
Amenities
Everything available at this property
General Services
26 available- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Television in lobby
- All Spaces Non Smoking (Public And Private)
- Reception desk
- Room service
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Cafe
- Airport transportation
- Taxi booking
- Tour assistance
- Billiards
- Family/Kid Friendly
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
1 available- Free Wi Fi
Parking
2 available- Offsite parking reservations required
- Parking nearby
Meals
6 available- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Bottled water
- Kettle
Business Services
4 available- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
Recreation & Wellness
2 available- Doctor
- First Aid Kit
Sports
1 available- Fitness facilities
Children
1 available- Playroom
Pets
1 available- Pets Not Allowed
Room Amenities
10 available- Fridge
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Slippers
- Toiletries
Languages
4 available- English
- Multi Language Staff
- Japanese
- Chinese
What's nearby
Explore attractions, restaurants and transport around the hotel
55 m 1 min walk
40.5 km
373 m 5 min walk
14 m 1 min walk
Attractions
20- 新竹市城隍廟小吃373 m 5 min walk
- Military Community Museum732 m 9 min walk
- Zhongyang Park798 m 10 min walk
- Hsinchu Park1.4 km 18 min walk
- Hsinchu Zoo1.7 km 21 min walk
Restaurants
20- Hila Basecamp14 m 1 min walk
- 和慕居食處23 m 1 min walk
- 徠食堂28 m 1 min walk
- 喜樂韓式料理37 m 1 min walk
- 蒜翻天鹽酥雞 新竹北門街店39 m 1 min walk
Transit
20- 臺灣桃園國際機場Airport40.5 km
- 北門派出所Bus55 m 1 min walk
- 北大教堂Bus232 m 3 min walk
- 鄭氏家廟Bus260 m 3 min walk
- 市政府(地方法院)Bus277 m 3 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply