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Smoke-freeFamily friendly

About this property

Good choice if you’re looking forward to taking some rest at the hotel as much as to walking around the city. Hotel "The Carlton Hsinchu" is located in Hsinchu. This hotel is located minutes away from the city center. Location You can stop by the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi is available on the territory. Ask for more information when checking in. Specially for tourists who travel by car, there’s a parking zone. Also, the following services are available for guests at the hotel: a doctor. Sports fans will be able to enjoy a fitness center. Children will be happy, there is a playroom for them. To book an excursion, consult the tour assistance desk of the hotel. For the free movement around the city, the hotel offers a transfer for you. Accessibility: there is an elevator/lift. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, ironing, press, a safe-deposit box and a concierge. The staff of the hotel speaks English and Japanese. At the hotel In the room, there is a shower, a TV and slippers. Please note that the listed services may not be available in all the rooms. Room amenities

Popular facilities

See all facilities
Free WiFi
Restaurant
Air conditioning
Breakfast available
Family friendly

Good to know

Check-in
From 15:00
Check-out
Until 11:00
Parking
Nearby
Extra bed
TWD 800 per guest/night
Pets
Not allowed
Accessibility
Wheelchair accessible
Luggage storage
Available
Languages
English, Multi-language staff, Japanese +1
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

Deluxe Twin room

  • 2 guests
  • twin beds
  • Private bathroom
  • air-conditioning
  • blackout-blinds
  • desk
  • fridge
  • hairdryer
  • private-bathroom
  • safe
  • slippers
  • soundproofing
  • tea
  • telephone
  • toiletries
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Standard Twin room

  • 2 guests
  • twin beds
  • Private bathroom
  • air-conditioning
  • blackout-blinds
  • desk
  • fridge
  • hairdryer
  • private-bathroom
  • safe
  • slippers
  • soundproofing
  • tea
  • telephone
  • toiletries
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Executive Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • blackout-blinds
  • desk
  • fridge
  • hairdryer
  • private-bathroom
  • safe
  • slippers
  • soundproofing
  • tea
  • telephone
  • toiletries
What's the price for your stay?

Add your dates to see current rates.

Standard Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • fridge
  • hairdryer
  • heating
  • private-bathroom
  • shower
  • slippers
  • tea
  • telephone
  • toiletries
  • tv
What's the price for your stay?

Add your dates to see current rates.

Guest reviews

Recent reviews shared by hotel guests

Guest Rating
7.4/10
Good
2050 reviews

KAI W.

10/10

There are lots of places to eat nearby, though getting here from the train station takes a bit of a walk. I stayed two nights in a twin room, and both the room and bathroom were huge. The bed was firm, just how I like it. Downstairs, the 24-hour lounge has coffee and tea, snacks, and a place to refill your water bottle. There’s also free laundry and a dryer on level 12. The receptionist was really friendly. Great hotel, I’d recommend it.

Anthony R.

8/10

The shower was the one part that could be easier to use. The pressure felt a little weak, and since hot and cold water come from separate spigots, getting the temperature right takes a while. Aside from that, we had a good stay at the Carlton. The lobby has self-serve drinks and snacks at any hour, and the staff were friendly. It’s handy for exploring Hsinchu’s North District, with plenty of local food nearby. Our room and bathroom were very spacious and clean, and the wood decor felt calming. We liked the firm bed, too. There’s free laundry on the top floor with washers and two dryers, plus workout equipment and a pool table.

Aaron T.

10/10

The room was clean and practical, with a good layout, though the design feels a bit dated, maybe early 90s. The location was excellent, and HsinChu City God Temple is surprisingly easy to get to. We had a lovely two-night stay here as a family of four. The reception staff were warm, and they even set out free coffee and barley tea by the lift lobby. The washing machines and dryer were free, clean, and well cared for, with both liquid and powder detergent provided. We worked out and played pool while the laundry ran. When the toilet gave us trouble on our second night, reception quickly offered us the room next door to sleep in while our belongings stayed in the original room, since we were checking out the following day. That service really impressed me. Thanks again. I’d stay at this lovely hotel next time we’re back.

Ryan T.

10/10

I spent a week here for work. There’s laundry, a gym, a pool table, and table tennis for downtime. They also had happy hour on Monday and Thursday. Breakfast was above average. I’d come back.

Amenities

Everything available at this property

60 Facilities

General Services

26 available
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke Free Property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Television in lobby
  • All Spaces Non Smoking (Public And Private)
  • Reception desk
  • Room service
  • Ironing
  • Laundry
  • Safe Deposit Box
  • Concierge services
  • Dry Cleaning
  • Luggage storage
  • Wake Up Service
  • Telephone
  • Cafe
  • Airport transportation
  • Taxi booking
  • Tour assistance
  • Billiards
  • Family/Kid Friendly

Accessibility

2 available
  • Accessibility features
  • Wheelchair Accessible

Internet

1 available
  • Free Wi Fi

Parking

2 available
  • Offsite parking reservations required
  • Parking nearby

Meals

6 available
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Restaurant
  • Bottled water
  • Kettle

Business Services

4 available
  • Business center
  • Event facilities
  • Fax and copy machine
  • Conference Hall

Recreation & Wellness

2 available
  • Doctor
  • First Aid Kit

Sports

1 available
  • Fitness facilities

Children

1 available
  • Playroom

Pets

1 available
  • Pets Not Allowed

Room Amenities

10 available
  • Fridge
  • Family room
  • Cable TV
  • TV
  • Hairdryer
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Slippers
  • Toiletries

Languages

4 available
  • English
  • Multi Language Staff
  • Japanese
  • Chinese

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus 北門派出所

55 m 1 min walk

Closest Airport 臺灣桃園國際機場

40.5 km

Top attraction nearby新竹市城隍廟小吃

373 m 5 min walk

Dining nearby 20 Restaurants

14 m 1 min walk

Attractions

20
  • 新竹市城隍廟小吃373 m 5 min walk
  • Military Community Museum732 m 9 min walk
  • Zhongyang Park798 m 10 min walk
  • Hsinchu Park1.4 km 18 min walk
  • Hsinchu Zoo1.7 km 21 min walk

Restaurants

20
  • Hila Basecamp14 m 1 min walk
  • 和慕居食處23 m 1 min walk
  • 徠食堂28 m 1 min walk
  • 喜樂韓式料理37 m 1 min walk
  • 蒜翻天鹽酥雞 新竹北門街店39 m 1 min walk

Transit

20
  • 臺灣桃園國際機場Airport40.5 km
  • 北門派出所Bus55 m 1 min walk
  • 北大教堂Bus232 m 3 min walk
  • 鄭氏家廟Bus260 m 3 min walk
  • 市政府(地方法院)Bus277 m 3 min walk
Map

Stay rules

Important conditions for your stay

Check-in15:00Front desk timing
Check-out11:00Departure timing

Fees and optional services

  • Extra beds

    Extra bed (1 available) - Extra charge may apply