Ankrah Foundation Limited

We paid in advance, and when we first arrived the view looked fabulous, the staff were kind, and the rooms seemed nice. Then we checked in and found hundreds of spiders in both rooms. Even the lobby was infested. We only realized how bad it was while waiting for another hotel to be found. This was the worst experience of all our travels in Uganda. It was already midnight, but when we asked for help they offered no other rooms and did nothing to help. They even brought furniture polish instead of spider spray. We had to leave and find somewhere else to stay. Afterward, they refused to refund us, saying it was our fault for leaving. We tried speaking with the owner and even brought the police to help, but they still wouldn’t return our money. I was very disappointed by the customer service. The place has potential, but I wouldn’t recommend it after how we were treated. Spiders may come and go, but poor management and service are problems the hotel isn’t willing to fix.

A cozy spot with a natural feel.

It has an amazing atmosphere and now houses the Uganda Christian University Business School, the UCU school of Business.

The setting is beautifully natural. It used to be a hotel, so it has large classroom settings and facilities.