Queens Quarter

The staff were all lovely, warm, helpful and chatty. I have nothing bad to say about them. My issues were the room equipment and the towels. The air conditioning first blew cold air or went into standby however much I tried the wall remote. After about 15 minutes it switched to hot air by itself, though reception had already said they adjusted the system. It was okay until bedtime, when the lights wouldn’t turn off. I tried every switch, but the bedside lights stayed on. I had to pull the power card from its slot to get them off, which also turned off the AC. I’d been cold all night and wanted the AC on while sleeping, but had to choose between that and darkness. The towels smelled strongly of damp clothes, maybe with some bleach too, and I could smell it on myself after showering. I asked reception for fresh ones; they kindly gave me some, but those smelled as well, just less. Thank you.

The rooms were comfortable and the food was stellar. My partner and I had an amazing stay, with friendly, incredibly helpful staff and a location that was both nice and convenient. We’d definitely stay again.

We came for a few days to see our son at Queens University, and the location worked really well: close to the university and within walking distance of the city centre. The room was clean, with plenty of storage and a comfy bed. The bathroom had an excellent shower, and breakfast had cooked and continental choices plus a great coffee machine. We’d definitely return.

Erika was an absolute delight and made us feel very welcome. The hotel was neat, clean and comfortable, and we had an amazing stay. Breakfast and dinner were outstanding, with delicious food we rated 10/10. Badul took excellent care of us while we were dining and made sure everything was just right. The service was top-notch, and we thoroughly enjoyed our visit. Highly recommend!