Loch Ness Clansman Hotel

The food was the best we had on our trip, and the drinks were phenomenal too. The staff were kind and attentive, and our room was clean and comfortable, with warm towels and gorgeous views from the windows. The building is a bit old, but it’s very well kept and that adds to its charm. They also gave us a “loch ness passport” with buy-one-get-one tickets for the cruise, which was amazing, plus whiskey tours and the Loch Ness center. A wonderful place to stay in the area. We’d definitely come back and recommend it.

The view of Loch Ness from our bedroom and the breakfast table each day is something I’ll always cherish. We had all our breakfasts and evening meals in the restaurant, where both the food and service were exceptional. They had amazing choices for people eating gluten free, and every staff member was wonderful. Storm Amy unfortunately ruined the day for everyone, but the hotel helped us get booked into another hotel for the night. I booked from 4th to 11th October, and we had an absolutely amazing experience. A big thank you to everyone who helped us. Some people just can’t be happy with anything when they write reviews.

We still talk about how perfect the stay was, more than a year later. Breakfast by the window looking over Loch Ness was hard to beat, and the food was great. The service was so friendly. We also had a relaxing evening on the couches by the bar, trying some of their scotch and Magners on tap, our favourite. Anyone planning a trip to Scotland needs to stay here!

I live in South Africa and paid six months in advance. After driving all the way from Windermere, we arrived to find the hotel closed. Bookings.com didn’t care. While we waited in the restaurant, the unprofessional receptionist, Claire, didn’t know what to do or say, apart from telling the bar staff she’d need a drink tonight. A couple of hours later, the manager Adam McMaster called to apologise and admitted he’d forgotten to tell me they would be closed. Not a word in the six months since I paid. We then had to scramble to find a hotel, which was difficult at the time and caused us a huge inconvenience. There was no follow-up, compensation, or invitation to come back another time. My partner and I had wanted to stay at this hotel for years, but that obviously won’t happen now. Very disappointing.