Bulgari London
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 00:00
- Parking
- Available for a fee
- Airport shuttle
- Free
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Room types
- 4
Room Information
Rooms
1 / 6 Superior Room, 1 King Bed
- 40 m2
- 1 x King-size bed 150-183 width
- Internet access
- Minibar
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Safe
- Wi-fi (extra charge)
- Pillow menu
- Turndown service
- Pay movies
- Extra beds on demand (extra charge)
- Toiletries
- Desk
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1 / 6 Deluxe Room (1 King Bed)
- 43 m2
- 1 x King-size bed 150-183 width
- Wi-fi (extra charge)
- Number of bedrooms: 1
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1 / 6 Deluxe Room (2 Twin Beds)
- 43 m2
- 2 x Single bed 80-130 width
- Wi-fi (extra charge)
- Number of bedrooms: 1
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1 / 6 Deluxe Suite, 1 Bedroom (1 King Bed)
- 80 m2
- 1 x King-size bed 150-183 width
- Wi-fi (extra charge)
- Number of bedrooms: 1
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Guest reviews
Recent reviews shared by hotel guests
MAYA W.
This was a shocking experience. I bought a spa and afternoon tea package for two as a birthday gift for an important client, hoping they’d have a luxurious, relaxing day. Instead, I was embarrassed and upset by what happened. The hotel turned something I trusted it to make smooth and enjoyable into a stressful, frustrating visit. Although my clients had booked ahead and called three times to confirm, staff couldn’t find their reservation when they arrived. They waited 20 minutes while someone searched for it. After their spa treatment, they were asked to pay for services that had already been fully prepaid. They had to explain the package had been bought, then wait again while staff tried to locate the gift voucher and payment details. There was a clear lack of communication and organisation between departments. The afternoon tea booking was missing too. When they went for tea, staff again said they had no reservation, even though they did. It was the second time that day the team failed to identify a valid booking. Through all this, my clients felt they were treated dismissively, without the professionalism they expected. Staff seemed uninterested in sorting things out promptly, and came across as patronising and rude. There was no meaningful apology or reassurance, and the attitude fell far below acceptable hospitality standards. Once they were finally seated for afternoon tea, they waited about 20 minutes without any service or attention. The afternoon tea and champagne they’d been promised weren’t prepared, and nobody even came over to ask if they wanted anything. No staff member attended to them properly; they were effectively ignored despite being seated and expected to receive service. After the repeated delays, confusion and poor treatment, my clients left hungry, frustrated and deeply disappointed. They never received the experience they had paid for. What should have been a relaxing, enjoyable day became stressful and embarrassing. They were VIP clients of mine, which makes the situation especially concerning. Their experience reflects on the hotel and on us, the people who arranged and gifted it. The whole thing caused significant reputational embarrassment and disappointment!

Isabella M.
The pool was the best we’ve seen in London, and the spa was one of the most beautiful we’ve experienced. As competitive swimmers, we even managed to do some of our training there, which made the stay extra special. Service was warm, thoughtful and attentive from the moment we arrived. Every detail felt considered, from the business cards with our names to the pillow menu where we could choose the pillow we wanted. Our room was spacious, bright and beautifully designed, and every part of the hotel felt calm, refined and impeccably maintained. Breakfast and the rest of the dining were just as impressive, with food of exceptional quality. The location made it easy to enjoy London while still feeling tucked away in a peaceful retreat. We’ve stayed in hotels all over the world, and Bvlgari Hotel London stands out in every way. Without exaggerating, it’s one of the best hotel experiences we’ve ever had. We can’t wait to return.
Khánh T.
My family and I had a very pleasant stay at this 5-star hotel. The staff were outstanding, professional, friendly and always ready to help. It was child-friendly too, and they gave my daughter small, cute gifts. Check-in and check-out went smoothly, our room was spacious, clean and well-equipped, and breakfast had a great variety of delicious options. The pool, spa and gym were wonderful. The Christmas decorations were a bit underwhelming. There were some festive touches, but the overall feel didn’t quite have the warm, magical holiday spirit you’d expect from a 5-star hotel. More effort with lighting, decorations or themed areas could make the festive experience better. It’s still a wonderful hotel with excellent service, and I’d happily stay again. Hopefully the holiday decorations will be improved to match the high standard of everything else. 🌟 Overall rating: 4.5/5
Amir B.
The stay felt special even before I arrived, as the team made an effort to personalize it and make it memorable. I want to thank all the wonderful staff for their hospitality, especially the people who went above and beyond for me. Sabrina, the manager, welcomed me and helped with everything throughout my stay. Joey from reception had already greeted me before arrival and handled all the arrangements, and Marilena from reception gave me top-notch service when I arrived. The night manager was amazing too. And Grover, the most dedicated and professional butler in the world, was there for me 24/7 whenever I needed anything. The concierge helped me book London restaurants with so much warmth. The spa team made it feel like I’d entered a true paradise, and the talented therapist gave me a treatment that was both relaxing and energizing. Bvlgari Hotel London is perfection in every aspect I can imagine. I’ll definitely visit again. Without a doubt, it’s the best hotel in London.
victoria C.
The rooms feel like a relaxing, beautiful retreat, and the hotel itself is stunning: calm, aesthetically soothing, and quiet luxury at its finest. The gym, pool and sauna/steam amenities exceed what I’ve seen at any hotel. We chose the Bulgari because it was close to our son’s apartment, then quickly realized we’d stumbled upon a shiny gem. Client Manager Julie was amazing and made us feel so special. Honestly, because of her, we’ll be back as loyal customers. The BEST!
Amenities
Everything available at this property
General Services
30 available- Total number of rooms
- hotel
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Car hire
- Airport Shuttle
- Room service
- Laundry service
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Fireplace
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Library
- Café
- Smoking area
- Banquet hall
- Nightclub
- Hot tub
- Hairdressing salon
- Minimum Check In Age
- Horse riding
Accessibility
1 available- Wheelchair Accessible
Internet
1 available- Wi Fi
Parking
1 available- Valet parking
Meals
3 available- Bar
- Restaurant
- Breakfast
Business Services
3 available- Conference room
- Meeting room
- Business centre
Recreation & Wellness
5 available- Sauna
- Steam bath
- Massage
- Spa treatments
- Spa centre
Pool and beach
1 available- Indoor freshwater pool
Sports
2 available- Fitness
- Golf
Children
1 available- Babysitting service
What's nearby
Explore attractions, restaurants and transport around the hotel
31 m 1 min walk
94 m 1 min walk
638 m 8 min walk
19 m 1 min walk
Attractions
20- Hyde Park638 m 8 min walk
- Victoria and Albert Museum862 m 11 min walk
- Science Museum1.1 km 14 min walk
- Natural History Museum1.1 km 14 min walk
- Buckingham Palace1.4 km 18 min walk
Restaurants
20- Afternoon Tea19 m 1 min walk
- Mari Vanna22 m 1 min walk
- Sette23 m 1 min walk
- Pizza Express23 m 1 min walk
- Rivea London26 m 1 min walk
Transit
20- London City AirportAirport15.0 km
- London Heathrow AirportAirport20.8 km
- Knightsbridge Station / HarrodsBus31 m 1 min walk
- 1Metro94 m 1 min walk
- 2Metro106 m 1 min walk

Stay rules
Important conditions for your stay
