Hotels in LONDON, GB
Phoenix Hotel
About this property
Situated in London's city centre, the Phoenix Hotel is a short walk from Kensington Gardens and Portobello Road Market. This hotel offers complimentary Wi-Fi, concierge services, and a shared TV area. The 125 guestrooms feature private bathrooms with showers, complimentary toiletries, hair dryers, safes, and desks. Guests can dine at the hotel restaurant or enjoy a snack at the deli. A bar/lounge is also available. Additional amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Nearby attractions include Kensington Palace and Hyde Park.
Popular facilities
See all facilitiesGood to know
- Check-in
- From 13:30
- Check-out
- Until 11:00
- Luggage storage
- Available
- Room types
- 4
Room Information
Rooms
1 / 3 TRIPLE STANDARD
- 15 m2
- 1 x Double bed 131-150 width
- Direct dial telephone
- Wi-fi (extra charge)
- Wake-up service
- Cot on demand
- Toiletries
- Desk
- Fan
- Plug adaptor (extra charge)
- Smoke detector
- TV
- Tea and coffee making facilities
- Carpeted floors
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1 / 2 DOUBLE STANDARD
- 15 m2
- 1 x Double bed 131-150 width
- Central heating
- Carpeted floors
- Tea and coffee making facilities
- TV
- Direct dial telephone
- Bathroom
- Shower
- Hairdryer
- Fan
- Plug adaptor (extra charge)
- Smoke detector
- Housekeeping
What's the price for your stay?
Add your dates to see current rates.
1 / 4 Exclusive Single Room (Small) (1 Double Bed)
- 1 x Double bed 131-150 width
- Hairdryer
- Cot on demand
- Wake-up service
- Wi-fi (extra charge)
- Safe
- Central heating
- Carpeted floors
- Tea and coffee making facilities
- Shower
- Bathroom
- Fan
- Plug adaptor (extra charge)
What's the price for your stay?
Add your dates to see current rates.
1 / 4 Executive Double Room (1 King Bed)
- 1 x King-size bed 150-183 width
- Wi-fi (extra charge)
- Wake-up service
- Cot on demand
- Carpeted floors
- Central heating
- Safe
- Bathroom
- Shower
- Hairdryer
- Direct dial telephone
- TV
- Tea and coffee making facilities
What's the price for your stay?
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Guest Rating
8.4/10
Very Good Featured review
Florence S.
10/10
I appreciated the shared lounge, and the bathroom was spotless and newly renovated. My room was spacious and clean. I was travelling on my own over Christmas, and the price seemed very reasonable for that time of year. Breakfast was typical British fare, good but not outstanding. Service, though, was excellent throughout, with staff being friendly and helpful. A pleasant stay and good value.
GIORGOS K.
10/10
Leaving my bags after checkout so I could take a walk before catching my airport train was a really kind touch. The Phoenix Hotel in London gave me a very enjoyable stay that exceeded expectations. Check-in was quick, breakfast was very good, and the room was spotless thanks to reliable housekeeping. Staff were friendly and helpful, and when I realized I'd forgotten a plug adapter, they assisted straight away. I'd definitely stay again.
Leire A.
10/10
This was our second stay at the Phoenix hotel, and it's now our go-to in London. The location is great, quiet but close to everything, and the staff are friendly. They even helped us out at the last minute. We got an executive double for £150 per night with breakfast included. It had a 150cm bed, small bathroom, desk, closet and flat screen TV, and was amazing value. I wouldn't personally recommend adding breakfast, though. It's a cheap bite if you'd rather save room in your budget for another meal or activity that day.
Mira C.
10/10
The Phoenix Hotel in Kensington was a lovely place to stay. It's well placed for public transport, shops and attractions like Kensington Palace and Hyde Park. There are also some great pubs and restaurants nearby, and Marks & Spencer is just a short walk away. The rooms were comfortable, clean and well-equipped. Staff were welcoming and helpful, and check-in and checkout went smoothly. I'd recommend it for short or long stays, whether you're a couple, a family or travelling solo. Booking ahead may get you a better price. We'll be back.
NOAH P.
8/10
The area has plenty of restaurants and coffee shops, and it felt very safe walking around. Inside, the hotel was quiet and the rooms were very warm even though it was freezing outdoors. Breakfast was very good. We definitely plan to visit again.
Amenities
Everything available at this property
49 Facilities
General Services
39 available- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Single rooms
- Twin rooms
- Double rooms
- Quadruple rooms
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Laundry service
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Cloakroom
- Lift access
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Non Smoking Area
- Highchairs
- Banquet hall
- Printer
- Photocopier
- Pub
- Snacks
- LGTBIQ friendly
- Deposit on arrival
- Identification card at arrival
- Non Smoking Establishment
- Minimum Check In Age
Internet
1 available- Wi Fi
Meals
4 available- Bar
- Restaurant
- Breakfast room
- Continental breakfast
Business Services
2 available- Meeting room
- Fax
Pool and beach
1 available- Sun loungers
Room Amenities
2 available- Towels and bed linen
- TV lounge
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Bus Whiteleys
74 m 1 min walk
Closest Metro Bayswater
149 m 2 min walk
Top attraction nearbyHyde Park
1.9 km 23 min walk
Dining nearby 20 Restaurants
51 m 1 min walk
Attractions
20- Hyde Park1.9 km 23 min walk
- Science Museum2.0 km 25 min walk
- Natural History Museum2.1 km 26 min walk
- Victoria and Albert Museum2.2 km 28 min walk
- London Zoo3.5 km
Restaurants
20- All Star Lanes51 m 1 min walk
- Couscous Cafe93 m 1 min walk
- Pasta Evangelists - Queensway95 m 1 min walk
- Byzantium Cafe97 m 1 min walk
- 文兴酒家97 m 1 min walk
Transit
20- London City AirportAirport16.8 km
- London Heathrow AirportAirport19.2 km
- WhiteleysBus74 m 1 min walk
- Bayswater StationBus147 m 2 min walk
- BayswaterMetro149 m 2 min walk
Stay rules
Important conditions for your stay
Check-in13:30Front desk timing
Check-out11:00Departure timing
