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Family friendly

About this property

Raffles London at The OWO is situated at one of London’s most historically important and powerful addresses, The OWO. Formerly known as the Old War Office on Whitehall, this landmark Grade II* listed building houses the first property in the UK for Raffles Hotels & Resorts. The hotel features 120 spacious guest rooms and suites, five restaurants and two bars, including three signature dining experiences by chef Mauro Colagreco, a 678 sqm double-height ballroom, and a 2, 510sqm spa and wellbeing space spread across four floors in partnership with Guerlain and Pillar Wellbeing. Raffles London also services 85 OWO Residences by Raffles which are also housed within The OWO.

Popular facilities

Spa & wellness
Free WiFi
Restaurant
Fitness centre
Bar
24h reception
See all facilities

Good to know

Check-in
From 16:00
Check-out
Until 13:00
Parking
Available
Breakfast
Available
Accessibility
Wheelchair accessible
Luggage storage
Available

Rooms

Choose dates to see live prices

See rooms and prices for your stay.

Classic

  • 31 m2
  • 1 x King-size bed 150-183 width
  • Safe
  • Tea and coffee making facilities
  • Bathrobes
  • Desk
  • Wi-fi
  • Mini fridge
  • Fridge
  • Internet access
  • TV
  • Direct dial telephone
  • Shower: 1
  • Hairdryer

Executive

  • 45 m2
  • 1 x King-size bed 150-183 width
  • Wi-fi
  • Direct dial telephone
  • TV
  • Mini fridge
  • Carpeted floors
  • Safe
  • Wheelchair-accessible
  • Toiletries
  • Number of bedrooms: 1

Double Deluxe

  • 43 m2
  • 1 x King-size bed 150-183 width
  • Tea and coffee making facilities (extra charge)
  • Minibar (extra charge)
  • TV
  • Wheelchair-accessible
  • Wi-fi
  • Desk
  • Cable TV (extra charge)
  • Bathroom: 1

Junior Suite

  • 60 m2
  • 1 x King-size bed 150-183 width
  • Minibar (extra charge)
  • Tea and coffee making facilities (extra charge)
  • Wi-fi
  • Desk
  • Cable TV (extra charge)
  • TV
  • Bathroom: 1

Guest reviews

Recent reviews shared by hotel guests

9.4/10
Excellent982 reviews

Amy R.

10/10

The evening at Paper Moon for Iftar dinner was wonderful from start to finish. The ambience was spectacular, elegant yet comfortable, and the whole place felt warm and welcoming. Someone on the staff recommended it, and the suggestion exceeded our expectations. The hospitality made it memorable. Everyone was friendly and attentive, ready to help with a smile. Even the bellboy had a lovely chat with us, shared interesting things about The OWO, and kindly suggested we try The Bond Bar next time. It's rare to find the food and service equally impressive. I'll definitely be back.

EVAN B.

10/10

The best part for me was the service. I loved it. The historical tour was totally slay, and the resident guide was a historian who was knowledgeable and entertaining. That day must have been my lucky day! The hotel is very fine, with high quality throughout, including the room. Even the most basic room was roomy. High tea was an experience in a nice setting, though the food was borderline.

Tim D.

10/10

The interiors are to die for, and the service is always impeccable, polite, and prompt. I popped into the bar for a quick “lift” and had previously brought a family member for afternoon tea as a treat. Highly recommend it, and it's well worth it for a unique, treasured experience.

Graham E.

10/10

The hotel was decked out for Christmas just before the holiday, and it looked very impressive. Lots of groups were taking photos on the main staircase. The 1850's building has been restored with elegant wood panelling and chandeliers, while the amenities have been modernised. You can see that a lot of money has gone into it. We only went for a meal, so I can't comment on the rooms. The bars and restaurants I saw looked suitably luxurious, and the service was discreet and unobtrusive, as you'd expect from a top of the range hotel. It's in the middle of Whitehall, just a few steps from Trafalgar Square and the Westminster attractions.

Amenities

Everything available at this property

57 Facilities

General Services

26 available
  • Total number of rooms
  • Number of floors (main building)
  • hotel
  • Garage
  • 24 Hour Reception
  • Check In Hour
  • Check Out Hour
  • Local and international calls
  • Room service
  • Laundry service
  • Multilingual staff
  • 24 Hour Security
  • Smoke detector
  • Hotel safe
  • Cloakroom
  • Lift access
  • Concierge
  • Luggage room
  • Café
  • Hot tub
  • Hairdressing salon
  • Green Globe Certification
  • Special dietary options
  • LGTBIQ friendly
  • Non Smoking Establishment
  • Minimum Check In Age

Accessibility

1 available
  • Wheelchair Accessible

Internet

1 available
  • Wi Fi

Parking

3 available
  • Car park
  • Secure parking
  • Valet parking

Meals

12 available
  • Bar
  • Restaurant
  • Air conditioning in Restaurant
  • Breakfast
  • Breakfast buffet
  • Breakfast served to the table
  • Continental breakfast
  • Breakfast a la carte
  • À la carte lunch
  • À la carte dinner
  • Gluten Free Meals
  • Halal meal

Business Services

1 available
  • Meeting room

Recreation & Wellness

5 available
  • Sauna
  • Massage
  • Spa treatments
  • Beauty salon
  • Spa centre

Pool and beach

2 available
  • Private pool
  • Indoor heated pool

Sports

1 available
  • Gym

Pets

2 available
  • Small pets allowed (under 5 kg)
  • Small pets allowed (under 5 kg) not available in all rooms

Room Amenities

3 available
  • Family rooms
  • Connecting rooms
  • Towels and bed linen

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Whitehall / Horseguards Avenue

28 m 1 min walk

Closest Metro Northbound

255 m 3 min walk

Top attraction nearbyTrafalgar Square

327 m 4 min walk

Dining nearby 20 Restaurants

1 m 1 min walk

Attractions

20
  • Trafalgar Square327 m 4 min walk
  • The National Gallery424 m 5 min walk
  • London Eye514 m 6 min walk
  • Big Ben526 m 7 min walk
  • St James's Park608 m 8 min walk

Restaurants

20
  • Kioku by Endo1 m 1 min walk
  • Café Lapérouse London16 m 1 min walk
  • Café Ciel32 m 1 min walk
  • The Drawing Room37 m 1 min walk
  • Saison37 m 1 min walk

Transit

20
  • London City AirportAirport12.4 km
  • London Heathrow AirportAirport23.3 km
  • Whitehall / Horseguards AvenueBus28 m 1 min walk
  • Horse Guards AvenueBus59 m 1 min walk
  • Whitehall / Trafalgar SquareBus123 m 2 min walk
Map

Stay rules

Important conditions for your stay

Check-in16:00
Check-out13:00

Hotel information

Total rooms
120
Main building floors
5