Town Hall Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Parking
- Available for a fee
- Breakfast
- Available
- Airport shuttle
- Available for a fee
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Room types
- 4
Room Information
Rooms
1 / 5 9 - Deluxe Two Bedroom Suite (MI - TOQT)
- 5 m2
- 1 x Queen-size bed 150-154 width, 1 x Double bed 131-150 width
- Living room: 1
- Wheelchair-accessible
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Mini fridge
- Fridge
- Kitchen
- Kitchen utensils, plates & cups
- TV
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1 / 4 10 - Signature Two Bedroom Suite (MI - TOKD)
- 5 m2
- 1 x Queen-size bed 150-154 width, 1 x Double bed 131-150 width
- Hairdryer
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Cooker
- Fridge
- Kitchen
- Kitchen utensils, plates & cups
- Internet access
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1 / 4 3 - Junior Suite (MI - SUIT)
- 5 m2
- 1 x Queen-size bed 150-154 width
- Housekeeping
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Cooker
- Fridge
- Kitchen
- Kitchen utensils, plates & cups
- Internet access
- TV
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1 / 4 4 - Deluxe Junior Suite (MI - JSTE)
- 5 m2
- 1 x Queen-size bed 150-154 width
- Housekeeping
- Number of bedrooms: 1
- Dishwasher
- Desk
- Toiletries
- Extra beds on demand (extra charge)
- 220V power supply
- Cot on demand
- Wi-fi (extra charge)
- Wheelchair-accessible
- Safe
- Individually adjustable heating
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Guest reviews
Recent reviews shared by hotel guests
Justine W.
The maids were friendly, but they were the only staff we found welcoming. For three nights, our room wasn’t serviced unless we asked, and even then the housekeeping was poor. There was no concierge or luggage help, either, which seems like basic service for a five-star hotel. The heated pool, one of the main reasons we booked, was broken the whole time, so we couldn’t use it. Breakfast was very average, and doors kept banging at night and disturbing our sleep. The hotel felt odd overall and didn’t meet its rating or our expectations. It seemed more like a three- to four-star place at best. I wouldn’t recommend it if you’re after five-star luxury, and I’m genuinely confused about how it got a five-star rating.

PATRICK D.
The Town Hall hotel seems to take a hands-off approach, especially when guests try to recover items left in its secure storage. It’s a fine enough hotel until you make the mistake of leaving your headphones there. I tried to get them back and even arranged for Royal mail to collect them, but the staff acted as if helping with the lost property was an outrageous administrative burden. If aloofness counted as a concierge service, this place would earn five stars.
We S.
We shot a wedding in the Council Chamber room, and it was a beautiful space in a great location, with lovely light and a great backdrop for photos. There was a full house with lots of guests, and everyone fitted perfectly. The front steps are great for confetti shots, formal photos, and portraits of the Bride & Groom. Staff were lovely and attentive throughout the day. Thinking of getting married at the Town Hall Hotel? Oh please Go. For. It! Can’t wait to come back next year. :)
Sangeeta P.
The pool was enjoyable and the hotel is in a good location, but the room felt bare and underwhelming for a £300 Saturday night in a luxury hotel. The hotel’s “luxury loosened” idea suggests a more relaxed, minimal style, but the space still lacked design detail, felt tired in places and seemed due for an update. With no bath, the room felt limited for the price. My husband booked the two-night stay for my 40th birthday. We’d stayed there for my 30th and really enjoyed it, so this visit was disappointing by comparison. The experience didn’t match the advertised standard, and I wouldn’t choose to return based on this stay. We sent our feedback directly to the hotel afterward but heard nothing back.
Oliver G.
The room itself was lovely, with high ceilings, loads of light, a gorgeous bathroom and good amenities. Breakfast was served in a cozy little space, and I’d recommend the poached eggs on toast with yogurt. But what made our honeymoon weekend was Natalie. She gave us the warmest welcome we’ve ever had, looked after us so thoughtfully, and even checked how we were doing when we came back from the city. Thanks to everyone there for making the trip so special. Natalie’s especially close to our hearts. We’ll be back for our first anniversary.
Amenities
Everything available at this property
General Services
35 available- Year of construction
- Total number of rooms
- Number of floors (main building)
- Double rooms
- Apartments
- hotel
- American Express
- MasterCard
- Visa
- Visa Electrón
- Bus/Train station
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Airport Shuttle
- Room service
- Laundry service
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Cloakroom
- Lift access
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Non Smoking Area
- Smoking area
- Highchairs
- Banquet hall
- Audio Visual Equipment Rental
Accessibility
2 available- Accessible rooms
- Wheelchair Accessible
Internet
1 available- Wi Fi
Parking
1 available- Car park
Meals
12 available- Bar
- Restaurant
- Air conditioning in Restaurant
- Breakfast
- Breakfast buffet
- Breakfast served to the table
- Continental breakfast
- Hot breakfast
- À la carte lunch
- À la carte dinner
- Gluten Free Meals
- Vegetarian meal
Business Services
2 available- Conference room
- Meeting room
Recreation & Wellness
2 available- Massage
- Spa treatments
Sports
2 available- Bicycle storage
- Gym
Children
1 available- Babysitting service
Pets
1 available- Small pets allowed (under 5 kg)
Room Amenities
1 available- Connecting rooms
What's nearby
Explore attractions, restaurants and transport around the hotel
65 m 1 min walk
201 m 3 min walk
2.9 km 36 min walk
4 m 1 min walk
Attractions
20- Tower of London2.9 km 36 min walk
- Tower Bridge3.1 km
- London Bridge3.3 km
- St. Paul's Cathedral3.5 km
- The Shard3.6 km
Restaurants
20- Typing Room4 m 1 min walk
- Da Terra Restaurant17 m 1 min walk
- Viajante30 m 1 min walk
- Italina Ristorante e Pizzeria42 m 1 min walk
- Elis43 m 1 min walk
Transit
20- London City AirportAirport8.1 km
- London Heathrow AirportAirport28.7 km
- Old Ford RoadBus65 m 1 min walk
- York HallBus110 m 1 min walk
- Peel GroveBus162 m 2 min walk

Stay rules
Important conditions for your stay
