Travelodge London Greenwich High Road

The location is handy, with the station nearby, and staff did help when the keycard system seemed to be down. The rooms were quite spacious, but there was nowhere to put things away. The room itself was freezing when we arrived. The window was broken on the first night, the beds had hair and stains, the sink was blocked, and there was no soap for showering. We could hear the people in the next room as though they were with us, and it was loud much of the time. Service was okay apart from someone knocking on our door at 1am every night and expecting an answer. Staff were helpful with our problems, but they took one of our used towels and gave it to another guest because they’d run out. That left one towel for three of us. The hotel advertises free WiFi, but it’s only 30 minutes per 24 hours on one device. Anything beyond that costs extra.

The staff were friendly and really helpful, and the room was a decent size for London and fairly clean. The bed was comfortable too, and the location was decent. The place feels worn, though. The radiator didn’t work, and there was an electric heater in the room that looked unsafe, with no PAT testing sign. There was no TV remote, and the soap dispenser by the sink didn’t work. These are inexpensive things to sort out, and fixing them would make the usually high price for a basic London hotel easier to swallow.

I barely slept because the replacement room let street voices and traffic noise straight through its poorly insulated window. The night before, I’d slept brilliantly in a similar hotel that was clean and quiet, so this really wasn’t good enough. I don’t usually leave reviews, but the first room smelled as if toilet fumes were leaking into it. I had to move, only to end up with the noise problem. Avoid.

The room was wonderfully quiet, which made our time together for a special occasion even nicer. We slept really well, and the service was friendly. Highly recommended!