W London Leicester Square

The birthday breakfast was amazing, thanks to Ines and the rest of the breakfast team. Before that, Greg greeted us on the ground floor and left a lovely surprise in the room for Elizabeth’s special birthday. We also had a superb spa session, and Peter at reception made us feel very welcome. Joshua from security was a total gentleman. George and Peter at the concierge were a delight to talk with in the morning. The whole visit left us with a mind-blowing feeling, and we’ll be back many more times. W London is a great choice for a special occasion and a relaxing stay. Thank you, W London. Elizabeth & Olu Odubanjo

I got sick while visiting as a tourist, and the staff were so kind and attentive. They checked on me through the day, brought tea to my room to settle my stomach, and made sure I felt supported. That was far more care than I expected. The hotel itself is stunning, and the on-site restaurant and bar are excellent, with beautiful views.

Charlene at the front desk gave me such a warm welcome to London when I arrived late. She suggested nearby places that suited my tastes and told me about the hotel amenities. Since I knew I’d be checking in late, the hotel had confirmed a late checkout weeks beforehand, which gave me extra time there. I stayed 4 and 5 December, 2025, and felt more welcomed and appreciated as an Ambassador Elite member than at any hotel I’ve visited in recent months. At the bar the next day, Keanu and his team looked after me well despite it being a busy weekend. The rooms have that sleek, mysterious W style, with dim hallways. It’s essentially in the heart of Chinatown and Leicester Square, with Piccadilly Circus and Trafalgar Square just steps away. I’d recommend it to couples or solo travellers.

The food was great, and the staff were amazing wherever I ran into them. My stay was a great one, and the hotel exceeded what I’d expect from a central hotel. I was pleasantly surprised. Greetings from Cristian (217) Date of experience: 7-10 January 2026.