DoubleTree by Hilton Chicago - Alsip
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 16:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Airport shuttle
- Free
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- English, Multi-language staff
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Accessible room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- fridge
- hairdryer
- heating
- iron
- private-bathroom
- safe
- shower
- tea-or-coffee
- telephone
- toiletries
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1 / 5 Accessible room
- Private bathroom
- air-conditioning
- blackout-blinds
- fridge
- hairdryer
- heating
- iron
- private-bathroom
- safe
- shower
- tea-or-coffee
- telephone
- toiletries
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Room
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- private-bathroom
- safe
- shower
- tea-or-coffee
- telephone
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2 Bedrooms Double Suite
- 2 guests
- full double bed
- Private bathroom
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
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Guest reviews
Recent reviews shared by hotel guests
Doreen M.
We felt uncomfortable with how we were treated throughout the stay, and as African guests we couldn’t help wondering whether all guests were treated equally. My brother booked DoubleTree by Hilton Chicago Alsip for his birthday because the photos made it look like a good place. Instead, check-in took unusually long, and the staff were unfriendly and unhelpful. The next morning, he’d paid for early check-in and asked about late check-out. We understand that depends on availability. But when we called to clarify, the receptionist, whose name was either Kay or Kai, was very rude and hung up abruptly. We called several times afterward and got no answer. The service didn’t show the hospitality or professionalism we expected from DoubleTree by Hilton, and we wouldn’t return. If you want a hotel in Alsip, Illinois with respectful staff and good customer service, this wasn’t our experience. I don’t recommend it.

Maya C.
The cookies were the best part. We booked three nights and I was ready to get home: the beds were hard and uncomfortable, and the pillows went flat as soon as you lay on them. We were there in winter and the heat didn’t work. The rooms also weren’t as clean as I’d expect from a place listed as four stars, and they’re old and need updating.
Tessa K.
Denise at the front desk made the stay for us. She was great to talk with, recommended activities and food, explained the shuttle, and answered questions before we even thought to ask. We booked with her again on our way home because of her service. The rooms were clean, the pool was good, and there’s a restaurant on site. We were very pleased.
Dana B.
I was in town for a funeral and needed an early check-in. Bonnie and Kay were so kind about my requests and happy to accommodate me. The beds were comfortable, the room was clean, and the cookies were delicious. I had a stay that went above and beyond, and I highly recommend this hotel. I’d choose it again if I come back this way. Thanks, ladies, keep up the good work.
Nina B.
My car was stolen from the hotel parking lot while I was staying there. A sign saying the hotel isn’t responsible for stolen cars or belongings is BS. I felt violated and unsafe. Guests should be able to expect some basic security and peace of mind at a hotel. I’ll never stay here again.
Amenities
Everything available at this property
General Services
66 available- ATM
- Shopping on site
- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Gift shop
- Express Check In/Check Out
- Television in lobby
- Dishwasher
- Room service
- Iron and board
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Iron
- Microwave oven
- Airport transportation
- Taxi booking
- Sun Deck
- Number of floors (main building)
- Double rooms
- Suites
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Electric vehicle charging station
- Key Collection
- Check In Hour
- Check Out Hour
- Late Check Out
- Mobile phone coverage
- Transfer service
- Airport Shuttle
- Laundry service
- Launderette
- Multilingual staff
- 24 Hour Security
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- Shop
- Newspapers
- Luggage room
- Clothes dryer
- Non Smoking Area
- Highchairs
- Banquet hall
- Printer
- Photocopier
- Audio Visual Equipment Rental
- Brunch
- Special dietary options
- Snacks
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
4 available- Free Wi Fi
- Internet access
- Wired Internet
- Wi Fi
Parking
3 available- Parking
- Car park
- Secure parking
Meals
11 available- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Dining area
- Air conditioning in Restaurant
- Breakfast a la carte
- À la carte lunch
- À la carte dinner
- Vegetarian meal
- Vegan meal
Business Services
6 available- Business center
- Event facilities
- Meeting and presentation facilities
- Conference Hall
- Meeting room
- Business centre
Recreation & Wellness
2 available- Doctor
- First Aid Kit
Pool and beach
7 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Pool facilities
- Private pool
- Indoor freshwater pool
- Sun loungers
Sports
2 available- Fitness facilities
- Gym
Children
1 available- Babysitting and childcare
Pets
1 available- Pets Not Allowed
Room Amenities
8 available- Fridge
- Cable TV
- Hairdryer
- Shower/Bathtub
- Shower
- Toiletries
- Towels and bed linen
- TV lounge
Languages
2 available- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
148 m 2 min walk
13.7 km
5.0 km
190 m 2 min walk
Attractions
20- Lake Katherine Nature Center5.0 km
- Griffin Museum of Science and Industry19.5 km
- Brookfield Zoo Chicago20.4 km
- Hawthorne Works20.8 km
- Field Museum24.9 km
Restaurants
20- Welding Equipment Repair Co190 m 2 min walk
- Lucky Burrito698 m 9 min walk
- Pizza Hut Express718 m 9 min walk
- Nick's Barbecue767 m 10 min walk
- Clearview Restaurant772 m 10 min walk
Transit
20- Chicago Midway International AirportAirport13.7 km
- Gary/Chicago International AirportAirport28.0 km
- 5000 W 127th StreetBus148 m 2 min walk
- 5001 W 127th StreetBus171 m 2 min walk
- 127th Street & Cal Sag/LaramieBus303 m 4 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required