Woodspring Suites Ashland - Richmond North

We stayed two days and found at least five cockroaches in the room. The floors were so dirty we threw our socks away, and there was sticky stuff spilled in front of the refrigerator, plus lots of questionable stains near the bed. It clearly hadn’t been mopped. There was barely any hot water, and the whole hotel smelled like weed. I won’t stay here again.

You’re pretty much on your own here. The front desk isn’t open around the clock, closing around 9 and opening again about 9 the next morning. There aren’t ice machines either. The rooms are poorly insulated, so outside noise and traffic come through, and the construction feels cheap. The kitchen had no utensils or paper towels, and there was no soap. In the bathroom there was just one tiny bar of soap and one tiny shampoo. The refrigerator hadn’t been fully cleaned, and the freezer section didn’t freeze. It may be a newer hotel, but the rooms aren’t maintained well. The lobby coffee machine is public, but there were no cups, so bring your own things. I guess you get what you pay for.

A+ for this extended stay. It’s the cleanest one I’ve ever been to, and the staff are friendly and helpful. They clean the elevator at least three times a day. There’s a great morning coffee bar, plus a snack machine, guest laundry, and fitness center.

I checked in and tried to ignore the random hairs on the sheets and toilet, but after dinner I came back to find a giant stain on the sheets. They said I could get fresh ones only if I brought the dirty ones downstairs. I didn’t come here to clean up after someone else, so I checked out right away. Now I have to dispute a refund for the full stay because I didn’t stay at this dirty place. Just avoid it. You’re handed a dirty room and expected to clean it yourself, even though you’ve only just checked in and didn’t make the mess. Find somewhere better.