Spencer A.
At 8:00 PM our room still wasn’t ready after a staff meltdown, and the place was so disorganized and badly managed that they wouldn’t let us in. The manager told us, “I’m off for the day, figure it out,” leaving my family and me outside in the dark and cold. I’ve stayed in shady hotels and cabins before, but at least I could get into a room. One star feels generous, and I’d give fewer if I could. Save yourself time and money and book somewhere else.

