Room Information
1 / 6 Add your dates to see current rates.
1 / 5 Add your dates to see current rates.
1 / 6 Add your dates to see current rates.
1 / 4 Add your dates to see current rates.
Recent reviews shared by hotel guests
The location itself was the best part. My experience at this particular hotel was very bad. The woman who checked me in wasn't rude, but she wasn't friendly either, and I felt like my questions were bothering her. When she asked me to look at the room, I saw a dirty floor with debris, something like cardboard, and cigarette burn holes. I asked if they could vacuum again or let me use the vacuum before bringing my kids in, since they'd be playing on the floor with toys. She asked how it had gotten that way and said it had been fine a few minutes earlier. I told her I had no idea, since I'd just arrived. That evening, around 10 p.m., our key card wouldn't let us into the building, and no one was there to help. I got inside only when someone happened to come out, but then the card also wouldn't unlock our room. I tried calling the on-site manager and couldn't reach them. My three young children and I slept in the car. The next morning, I took them to school and called customer service about a refund. By the time I got off work and returned to speak to someone, the office was closed. We had to sleep in the car a second night, then I got another hotel the next day. Getting my nearly $600 back has been seemingly impossible. Management hasn't returned my calls. When I went in person, the woman who checked me in said she didn't remember me, and there was no manager on site who could help. I left my information for the manager but haven't heard back. I also contacted customer service through the website and haven't received a response. I'm hoping this review helps move things along. I'm very unhappy and would never return to this location.
Everyone here was great. It was a good place to stay, and I had no problems. They took very good care of me.
A great spot in a convenient location, with welcoming, friendly staff. My room was clean and comfortable.
Parks and shops are close by, and the sidewalks make it easy to get around. It’s a nice, safe area.
I stayed at this InTown Suites on and off for about five years, starting before the current manager worked here, and never had trouble until the new management. Thomas was disrespectful and said I’d told him I smoked weed in the room, which I hadn’t. He put me, my daughter, and my husband out. We were moved into room 333, where there were bedbugs. After maintenance told him about them, Thomas said we had to leave. The next day he moved us to another room and then told me he knew who had left the bedbugs there. He doesn’t follow the rules, he makes up his own. People here talk about his nasty attitude and how he walks around mad all day. He’ll start an argument just to tell you to leave. He seemed nice at first, but I saw a different side of him. I wouldn’t recommend staying here. I had to give one star for rooms, service, and location to post this, though I didn’t want to give even one.
Everything available at this property
Explore attractions, restaurants and transport around the hotel
1.8 km 22 min walk
25.8 km
1.2 km 16 min walk
202 m 3 min walk
Important conditions for your stay