Back Bay Suites

Name: Back Bay Suites
Address: 11 Hereford Street Boston,Hereford Street, Boston, Boston, Massachusetts, US
Rating: 8.8

11 Hereford Street Boston,Hereford Street, BostonView on Map

Smoke-free

About this property

Want to save money while travelling? It’s easy! Hotel "Back Bay Suites" is located in Boston. This hotel is located nearby from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Commonwealth Avenue Mall, Hynes Convention Center and Harvard Bridge. Location Want to be always on-line? Wi-Fi is available. The tour assistance desk of the hotel will help you book an excursion. At the guests’ disposal, there’s also a laundry. At the hotel Guests will find the following in the room: a TV. The room equipment depends on its category. Room amenities

Popular facilities

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Free WiFi

Air conditioning

Good to know

Check-in: From 15:00
Check-out: Until 10:00
Smoking: Smoke-free
Room types: 2

Guest reviews

Recent reviews shared by hotel guests

Guest Rating

8.8/10

Very Good

266 reviews

Featured review

Anastasiia L.

September 2025

2/10

This stay was a real letdown, especially for what I paid. The room was tiny, and cold air came through the small windows. My throat started hurting after about 30 minutes. The towels were dirty, and all they provided for toiletries was a tiny bar of soap instead of proper shower gel. Parking was a nightmare too. I’ve stayed at other hotels in this franchise and had good experiences, but this one disappointed me completely.

Diego S.

September 2025

2/10

Keep a close eye on your card transactions if you stay with Sonder. I had five charges I hadn’t authorized, including one during pre-authorization that I might have missed if I hadn’t been tracking my finances carefully. Customer service was slow and vague, and sorting out the charges and refunds was frustrating and problematic.

Shelley W.

June 2025

4/10

The location was really good, but the room smelled musty from the moment we walked in, and the odor got stronger inside. The things placed in the room to mask it didn’t help. Our mobile key failed, and there was no staff on-site. Water from the shower dripped all over the floor, and there was a huge smashed bug on the wall in the very small room. At $300 or more a night, it wasn’t worth it.

Victoria B.

August 2025

10/10

The location is amazing, and I’d highly recommend staying here. I was nervous after reading the latest reviews, but when we checked in there was someone in the office who could help if needed. Our room on the bottom floor was very nice and clean. I had a luggage question on checkout day, sent it through the chat in the Sonder app, and got a response.

NOAH W.

May 2025

10/10

It’s small but laid out well, and the location is perfect. The place was clean, had plenty of towels, and there’s a staff member. The pull-out sofa was a little uncomfortable for my teenager, though not terrible. Noise from the restaurant in the alley below can carry up even to the fourth floor in the middle of the night. They do provide a sound machine to help with it. I’d definitely recommend it, especially for the location.