Four Points by Sheraton Buffalo Grove
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, German, English +2
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- private-bathroom
- safe
- tea-or-coffee
- telephone
- towels
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1 / 5 Standard Double room with courtyard view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- private-bathroom
- safe
- tea-or-coffee
- telephone
- towels
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1 / 3 Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- private-bathroom
- safe
- tea-or-coffee
- telephone
- towels
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1 / 1 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- safe
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Guest reviews
Recent reviews shared by hotel guests
JAMES F.
The gym is simple, though it has a water dispenser and towels that disappear quickly. There’s also a tennis court, but grass has overgrown it and the lawn areas. The room had a damaged TV whose picture I couldn’t adjust, and the coffee maker needed a thorough cleaning after previous guests had apparently made a mess of it. Smoking was supposedly prohibited, but cannabis smoke filled the halls and elevators. The outside door locks jam, so you have to keep your card against the scanner and pull hard. I wouldn’t want to be a woman alone trying to get in from the parking lot at night. I’d use the main entrance instead. The pool room is warmed by a floor dryer, but the pool itself is very cold. I wouldn’t recommend swimming at night once the temperature drops. The advertised restaurant is really a breakfast kitchen that costs extra. The bar never opened; the sign listed a small selection of everyday draft beers, and although they had beer from local breweries, we couldn’t try any because the bar area stayed closed. Breakfast is all you can eat, but food goes fast, including sausage, potatoes, watermelon, strawberries, yogurt, oatmeal, waffle batter, butter, jelly, and cereal milk. Get there early. Don’t arrive just before closing, since they pack up early when things run out and people take extra. You get what you pay for.
Megan W.
The staff were fantastic both times I stayed. It’s an older hotel, though the first-floor rooms I used were well cared for. I only had two complaints: there was cable but no streaming, unlike other Marriott associated brands. In my second room, I liked having a blackout shutter, but there weren’t any other curtains. To get sunlight, I had to be completely exposed to the courtyard and the other rooms.
Cameron B.
The staff and hotel were great, but the internet needs serious work. I could barely stay connected long enough to write this. Plan on using cellular internet if you stay here.
Harpreet G.
Mary, one of the hotel managers, made a good stay feel unforgettable. She was patient, kind, and ready to help, and handled every interaction with a warm smile and real professionalism. It was clear she cared about guests being comfortable and satisfied. The room was spacious, very clean, and cozy, and the location was convenient while still being peaceful. Even checking in late at night went smoothly: the gentleman at the front desk was polite and helpful from the start. Our family had one of our best hotel stays in years at the Four Points by Sheraton Buffalo Grove. If you’re visiting Buffalo Grove, Illinois, it’s a solid choice, especially if you get to meet Mary. They’ve earned our loyalty, and we’ll be back.
Tanya M.
There were dirty sheets and ants all over the beds, dressers, and floor. At 3 AM I woke up with them crawling on me and my kids. We were due to leave at 5 AM. The woman at the front desk asked why I hadn’t gotten another room, but when I went to bed I had no idea there would be an ant infestation. I contacted management and got no answer, then sent two emails. They didn’t address my refund at all, just said they’d tell housekeeping. Housekeeping can’t fix a construction issue. Ants are getting in through insulation problems in the walls and windows. DO NOTTTTTTTT BOOK HERE!!!!!!!!!!!!!!! The pictures are lies. It’s dreary and dingy. I’ll contact the BBB and submit photos and videos, and I’ll be waiting for my refund!
Amenities
Everything available at this property
General Services
46 available- ATM
- Shopping on site
- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Newspapers
- Gift shop
- Express Check In/Check Out
- Garden
- Television in lobby
- Fire Extinguisher
- All Spaces Non Smoking (Public And Private)
- Outdoor furniture
- Room service
- Indoor Fireplace
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Telephone
- Iron
- Car rental
- Transfer services
- Tour assistance
- Total number of rooms
- hotel
- Check In Hour
- Check Out Hour
- Car hire
- Laundry service
- Multilingual staff
- Bellboy service
- Fireplace
- Hotel safe
- Lift access
- Newspaper stand
- Shop
- Luggage room
- Clothes dryer
- Banquet hall
- Hot tub
- Non Smoking Establishment
- Minimum Check In Age
Accessibility
3 available- Accessibility features
- Wheelchair access to restaurant
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
4 available- Parking
- Parking nearby
- Free Parking on Premises
- Car park
Meals
9 available- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Vending machine
- Bottled water
- Poolside snack bar
Business Services
4 available- Business center
- Conference room
- Meeting room
- Business centre
Recreation & Wellness
1 available- Spa tub
Pool and beach
6 available- Swimming pool
- Indoor Pool
- Pool facilities
- Beach/pool towels
- Indoor freshwater pool
- Indoor heated pool
Sports
4 available- Gym
- Fitness
- Golf
- Golf practice facility
Room Amenities
9 available- Non Smoking Rooms
- Family room
- Cable TV
- Hairdryer
- Flat Screen TV
- Bathtub
- Wardrobe/Closet
- Alarm clock
- TV lounge
Languages
5 available- Spanish
- German
- English
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
1.7 km 21 min walk
3.5 km
769 m 10 min walk
143 m 2 min walk
Attractions
20- Willow Stream Park769 m 10 min walk
- Buffalo Grove Park District915 m 11 min walk
- Emmerich Park1.1 km 13 min walk
- Buffalo Creek Forest Preserve Parking Lot1.1 km 14 min walk
- Lake Terramere Park1.4 km 17 min walk
Restaurants
20- Bnl Illinois Holdings, Inc143 m 2 min walk
- Native Foods Acquisition, Llc.182 m 2 min walk
- Winberie's Restaurant & Bar201 m 3 min walk
- Nawabi Hyderabad House205 m 3 min walk
- Outback Steakhouse279 m 3 min walk
Transit
20- O'Hare International AirportAirport20.2 km
- Chicago Midway International AirportAirport44.9 km
- Dundee & Arlington HeightsBus1.7 km 21 min walk
- Dundee & Buffalo GroveBus2.2 km 28 min walk
- Buffalo Grove & DundeeBus2.3 km 29 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required