Revere Campbell Apartments

Since Essex took over, living here has been a nightmare. Management doesn’t respond, seems not to care about residents, and there’s no in-person team like there was with the previous company. I’ve had extremely expensive utility bills and costs are WAYYY higher than expected. Packages go missing, and I sometimes feel very unsafe. There are frequent break-ins, and my friend’s car was broken into in the garage. I moved in less than a year ago. They haven’t been transparent. The maintenance staff are pretty nice, but overall this is HORRIBLE. I miss the old management I dealt with when I moved in, before Essex took over. There are many better options.

The common areas have gotten filthy over the past few months since Essex took over management. Hallway carpets are constantly soiled, and there’s always dirt and garbage on the elevator floors. The building used to be spotless. Now it looks like a motel for the unhoused. Juanita, please come see the mess in person. The hallways and elevators have gotten much too dirty. Please arrange for a regular cleaning crew at least once a week to maintain the shared areas. It’s hard to show the building to prospective tenants or visitors in this disarray.

Today’s fire drill was very disappointing. Alarms in every unit on every floor blared for nearly two hours. With the previous management, drills were done a floor at a time and only made noise for about 15 minutes. I called Essex, and they brushed me off with “this is how we do it” and a scripted statement that disruptions could last from 9 am to 5 pm. They offered no real explanation or concern and wouldn’t even find out how long the noise would continue. There was no guidance, no staff on site, and no accountability for residents with pets, who can be extremely stressed by hours of alarms. Original review September 2025: I’ve lived here for a while, and with new management and no on-site staff, I thought I should share what I’ve noticed. Communication isn’t great, since they don’t answer the phone easily. The hallways have gotten dirtier and the plants look sad. After the last carpet cleaning, it took two or three days for new stains to appear, some large enough to look like dog pee or garbage leaks. Vacuuming won’t fix that. I don’t think the building itself has changed much from a year ago. It’s more that some people seem to take less care of it now, perhaps because there’s no manager around during the day. I understand why people are upset and leaving bad reviews, but I think some issues come from residents too, not only management. We all share the building, and everyone has a part in keeping it clean and secure. Management still needs to step up, with more cleaning staff, better communication, and more proactive attention to residents’ concerns. But tenants need to do better too. No amount of management effort can keep the place clean if residents don’t respect the space we all live in.

1 November 2025 Since my last update on 1 June 2025, things have improved. Many tenants have left, and Essex Management has made some effort to make amends. The trash overflow is fixed, though the monthly trash removal charge was quietly raised to $100. Landscaping has improved, but the dead tree by the front entrance was removed and the large planter is now empty. They’re painting public spaces, and hallway carpet replacement is scheduled. Revere is starting to look and feel better, but there’s still basically no management on site, so expecting an immediate solution to a problem is asking too much. 1 June 2025 This is hard to write because I’ve lived here under both the previous ownership and Essex. As a longtime resident, I feel I should explain how my view changed after Essex Corporation bought the building. It feels like a corporate purchase, and the beautiful community we had is gone. Michael, Arturo, Orlando, and the rest of the daily team who cared for the place all disappeared one day. Nobody who used to work here is still here. Landscaping, which used to happen daily or often, stopped. The trees in planters at the front door were dead and surrounded by overgrown weeds, and weeds were growing in the lot too. Trash pickup failed badly, with junk scattered around the retail side and overflowing dumpsters left that way for days. Night security was cancelled right away. Maybe that’s why first-floor tenants had patios burglarized. A friend who parks out front had his car broken into for the third time. Tenants posted warnings in elevators and other shared areas about strange men wandering the stairwell at night. During the day, from 9AM to 6PM, key fobs aren’t needed to move around the property, so anyone can wander through buildings, stairs, or elevators. With no management or security on site and fobs disabled, it feels like someone could plan criminal activity during those hours. Cleanliness has fallen well below standard. A mess left on a Friday stays on the elevator floor until workers return Monday. Staff no longer live in the building, and I don’t see any on weekends. I worry the place is headed downhill into mediocrity now that corporate priorities have taken over. I see many upset neighbors, and hear that people are considering leaving. One neighbor was told his renewal rent would rise about 10%, while a brand-new tenant would pay significantly less. I have to lower my long-standing 5-star rating to 2 stars. Maybe things won’t be as bad as we fear, but my experience is that new owners care about making money. Essex even emailed me instructions for minor apartment repairs, like plumbing. Rent here isn’t cheap, and if things don’t improve soon, I’ll move elsewhere. Xxx