Tru by Hilton Charlotte Airport Lake Pointe
About this property
Want to save money while travelling? It’s easy! Hotel "Tru by Hilton Charlotte Airport Lake Pointe" is located in Charlotte. This hotel is located in 7 km from the city center.
Popular facilities
Good to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Reception
- 24/7
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Children
- Family friendly
- Accommodates
- Up to 4 guests
Rooms
Reference price
1 / 5 Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- private-bathroom
- shower
- telephone
- toiletries
- towels
Double room: Room Amenities
- tv
- wi-fi
- workstation
1 / 3 Mobility Accessible with Roll-In Shower Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- hairdryer
- heating
- iron
- private-bathroom
- shower
- telephone
- toiletries
- towels
- tv
Mobility Accessible with Roll-In Shower Double room: Room Amenities
- wi-fi
- workstation
1 / 6 Quadruple room
- 4 guests
- Private bathroom
- private-bathroom
1 / 4 Hearing Accessible Quadruple room
- 4 guests
- Private bathroom
- private-bathroom
Guest reviews
Recent reviews shared by hotel guests
I arrived around 9 that night on my way to or from my Navy reunion in S. Carolina, and this was one of the best hotels I stayed at on the trip. The room was spacious and very nice, and I slept like a rock. I was traveling alone and only needed a bed and shower, so I took the alternative room the gentleman at the front desk offered, which saved me another 10 Bucks. They also gave me a Veteran's disc. As I walked away, he handed me a handle bag with two waters, a thoughtful gesture. I'd definitely stay again. Big thumbs up!
The hotel was quiet, the rooms were clean, and the TV had tons of streaming choices if you use your own login. Breakfast was free and delicious, and there are toms of things to do nearby in Charlotte. Everyone on staff was welcoming and polite. I really enjoyed my stay and this will definitely be my go-to when I come back.
Ryan greeted me when I arrived at the Tru at the Charlotte airport. He was kind and professional, and listened carefully when I explained that the reservation and room didn't match what I'd requested in the app. He walked me through how to correct the mix-up. Later I spoke separately with Trime, who was responsive, and Kayla, who was knowledgeable. I had meetings for work and needed a later checkout, along with help on a few other questions and concerns. Their combined effort made my stay memorable. I'd recommend all three for a raise or promotion, and tell anyone staying at the Charlotte Airport Tru to ask for them by name to see what the hype is about.
The bed and pillows were so comfortable that I had a great night's sleep. Check-in was welcoming and easy, and checkout was just as simple. I appreciated the complimentary little tube of toothpaste, and the hand soap smelled lovely. The body wash, shampoo, and conditioner come in tubes that I really liked. It's conveniently close to the airport, and I'd recommend it to anyone traveling through Charlotte.
The price for what you get was pretty good, better than some other places nearby. I needed to shower and sleep between flights, and this hotel made getting to and from the airport easy. The room and bathroom were huge, clean, and comfortable. A kettle would have been nice, but the staff were pleasant and coffee seemed to be available downstairs around the clock. You have to call for the shuttle after landing, and it showed up within 15 minutes. I booked the 5 a.m. ride the night before and had no trouble getting it. I left before breakfast, so can't say what that was like, but I had reserved a small breakfast bag in advance with an apple and pastry. Thumbs up, I'd stay again.
Amenities
Everything available at this property
General Services
33 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Smoke Free Property
- Security guard
- Express Check In/Check Out
- Outdoor furniture
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Luggage storage
- Airport transportation
- Billiards
- Personal protection equipment for staff
- Extra decontamination measures
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Number of floors (main building)
- Double rooms
- hotel
- Check In Hour
- Check Out Hour
- Launderette
- 24 Hour Security
- Newspapers
- Luggage room
- Clothes dryer
- Smoking area
- Highchairs
- Game room
- Non Smoking Establishment
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Parking
- Parking nearby
- Car park
Meals
6 available- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Vending machine
- Kitchen
Business Services
1 available- Meeting room
Recreation & Wellness
1 available- First Aid Kit
Pool and beach
4 available- Indoor Pool
- Outdoor pool
- Seasonal outdoor swimming pool
- Outdoor freshwater pool
Sports
2 available- Fitness facilities
- Fitness
Children
1 available- Playroom
Pets
1 available- Pets allowed
Room Amenities
1 available- Family room
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
239 m 3 min walk
3.5 km
816 m 10 min walk
240 m 3 min walk
Attractions
20- Billy Graham Library816 m 10 min walk
- Exit Strategy2.5 km 32 min walk
- Sullenberger Aviation Museum3.6 km
- Freedom Park6.5 km
- Harvey B. Gantt Center for African-American Arts + Culture6.7 km
Restaurants
20- Just Harvest Deli240 m 3 min walk
- The Dairy Barn833 m 10 min walk
- 24Hundred Cafe841 m 11 min walk
- Compass Group Usa Division841 m 11 min walk
- Clock Tower917 m 11 min walk
Transit
20- Charlotte-Douglas International AirportAirport3.5 km
- Northbrook International UltraportAirport54.3 km
- Cascade Pointe Blvd & Tyvola RdBus239 m 3 min walk
- VA Hospital OutboundBus245 m 3 min walk
- Perimeter Pointe Pkwy & Glen Lake DrBus662 m 8 min walk
Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required
Hotel information
- Total rooms
- 108
- Year built
- 2020
Electricity
- Voltage
- 120 V
- Frequency
- 60 Hz
- Socket types
- A, B
