Spark by Hilton Atlanta Airport South College Park

It’s a clean, quiet place with decent amenities for the price, though you can see the building’s age, especially in the elevators. The staff were very professional, but when I arrived about 30 minutes after check-in time, I waited a few minutes for someone to appear. I could tell check-in times vary. Around 2 a.m., I ordered food and saw several people waiting in the lobby; it sounded like they’d been there a while. The airport is close, but there aren’t restaurants or stores within walking distance. I’d read reviews mentioning bugs. I didn’t see bed bugs, but there were a few ants in the bathroom and a ladybug on the inside of the window.

The hotel was clean, and most of the staff were pleasant. One man who checked me in was kind of “mehh”: he didn’t tell me where the elevator was, just watched while I looked around until I asked other guests. Please make it clear that breakfast is complimentary only. I expected eggs and bacon, but every day there were cold boiled eggs, cereal, and hard bagels. Breakfast is one of my biggest meals, so I still had to go out to get food, and I wouldn’t have stayed if I’d known. The hotel needs an upgrade too. The AC gave off a wet smell when running, and the hallways were noisy for some reason, though it wasn’t children making the noise.

It took about thirty minutes, but Bennie eventually worked through the booking problem and got me into an excellent room. My reservation through another company had complications, and they weren’t providing the information needed. Bennie could’ve left me waiting on them, but he decided to handle it manually and told me I’d already waited too long. There were other guests in line, and he kept acknowledging them while staying professional and calm. When I arrived, he was juggling phone and in-person customers and still seemed caring and attentive. This is the kind of hospitality hotels need. Bennie for President! 😄 Thanks, Bennie! Jon, Diamond member.

Davonte was the reason this stay worked out so well. He looked after all the stranded passengers and even brought breakfast out early because he knew we couldn’t use our meal vouchers. The building itself is older and has some cosmetic problems, but it’s super clean and the beds are comfortable. And a tip for finding it, the shuttle stops at C6 and it’s the blue Holiday Inn bus!