Curtis H.
I arrived late after my flight was delayed, then had to rent a car and make an urgent visit to my uncle in the ICU. Even after I explained all that, the hotel wouldn’t let me check in unless I paid for a completely new reservation. They made no effort to help or show any understanding while I was dealing with a stressful situation. The staff felt cold and unwilling to accommodate me. I can’t recommend the place based on how they treated me when things were outside my control.
