Westerly

I recently toured the property, and Janelle made the whole experience so much better. She was patient, kind, welcoming, and resourceful, answering all my questions thoroughly and helping me feel comfortable and informed. I’m so glad she was the one who assisted me. Her customer service stood out and made a real difference. Thanks again for all your help!

We had a great tour with Bri, even though the office was so busy that we had to wait despite having an appointment. She was the only person working, but made sure everyone waiting was acknowledged and helped. She handled the pressure with professionalism and grace. Since this would be our first apartment, we had lots of questions. Bri answered them thoroughly and patiently, never making us feel rushed. She was knowledgeable and clearly cared about helping people and doing her job well. We came away feeling welcome and positive. I highly recommend touring with her.

Janelle made the application process clear and easy, answered all my questions, and told me exactly how to reach her if I needed help. Even while juggling several people, she was attentive and made me feel like a priority. She was personable, professional, and easy to connect with, and her positive energy kept everything comfortable and smooth. Thanks to her, I feel excited and confident about choosing The Westerly as my new home. She really went above and beyond.

Janelle made leasing feel smooth from beginning to end. She was professional, quick to respond, and welcoming, and I always felt valued as a resident. Her positive attitude and attention to detail stood out. She answered my questions promptly, and I really appreciate her help. I’d happily recommend her to anyone looking to lease here.