Best Western Golden Spike Inn & Suites

The best thing about this place was its location. We booked it largely because of the pool for our kid, though, and probably wouldn’t risk staying again. The staff were friendly and had good attitudes, but a language barrier meant one of our two rooms was cleaned and the other wasn’t. Breakfast was the same each morning, pretty average, and food and guest messes weren’t cleared or replenished quickly. We stayed four nights in two rooms over Labor Day weekend. At first glance, things seemed fine, but the rooms smelled musty, almost like mold. They needed a deep clean in the corners, along baseboards, under beds and tables, and in the bathrooms around the toilets. There was dirt, food debris, and cobwebs, as if they hadn’t been thoroughly cleaned for months. The faded acrylic shower panels had gone from white to a yellow like vanilla pudding, and the bathrooms need updating. They were so cramped that I’m 5'8" and could barely get into the toilet and shower area and close the door. My 6'3" husband bumped into everything in there. Taller or bigger people may want to stay elsewhere. The sink is outside the bathroom, in the walkway beside the sleeping area. Turning on lights or making noise there to brush teeth, wash hands, put on makeup, or get food could wake anyone sleeping. The mini-fridges were almost off, so we kept our food in the car cooler until they reached temperature. Ice was only on the main floor in a strange back room where staff do laundry. There was no water available after they locked the breakfast area in the morning. The tiny coffee bar was a saving grace. In one room, the A/C ignored every setting. The sheets and towels were clean. I always check for bugs right away and didn’t see any. The pool wasn’t good. I used to be a water safety instructor, and something seemed off. We did swim, and the water was very warm. Chlorine got in my eyes and caused an immediate chemical burn. I flushed them with tap water, but they burned for two weeks, and I had to call the eye doctor for special drops. Evening parking was a big challenge, and many guests took up two spaces with pickups and toy-hauling trailers.