Santa Fe Inn Los Angeles

Customer service was bad the whole time, and the prices were misleading both online and in person. We paid through a third party, which also charged a deposit, and understood there would be another deposit. But the motel wanted cash and directed us to use their ATM, which had excessive fees. They also charged a very high pet deposit of 20 on our card three times. There were two false charges from the motel on our card. When we filed a claim, they filed one back and took our money. Terrible all around, zero stars.

Oh my goodness, I’m panicking. Some friends from Europe are staying here next month, and I really hope it’s clean and free of roaches or bedbugs. Seeing all these awful reviews is making me anxious.

The price was good, and I came here for a rave because the nearby hotels were charging $500 a night. The area isn’t great, so I felt safer coming with my boyfriend and two guy friends. I wouldn’t recommend it for a woman traveling alone or anyone vulnerable. It’s a cheap motel, pretty much what you’d expect. The walls are paper thin, so you hear everything, and the spring mattresses aren’t very comfortable. I also think the keycards might open any room if the lock isn’t latched, so make sure to latch it at night.

The bathroom door hit the floor before it could close, and the room walls were so thin you could hear everything. The place smelled weird, there were bugs in the bathroom, and every towel was dirty. There was literally poop on the bathroom wall. The bedding was torn up with holes and ash marks, and there were no fire detectors. They did have a fridge, TV, AC, and allow pets, but the room was disgusting. Asking for a cash security deposit felt sketchy. Honestly, save your money and find somewhere cleaner. If cleanliness doesn’t matter to you, then this might be for you.