Extended Stay America Indianapolis Northwest I-465

Christine on the morning front desk shift is cheerful, with smiles and laughter, and makes the stay enjoyable. She's customer-focused and a real problem solver who works to make everything fit together.

Tameka, Shameka, and Mrs.Jean make this feel like a home away from home. The rooms are clean, and the staff are friendly, helpful, and take care of whatever needs doing.

Door Dashers, please use caution and your judgment here. I delivered food to a man last night. He quickly put his pizza in the room, then followed me downstairs. I ran to my car and saw him standing outside the lobby doors, looking around. If an order says "hand it to me," consider leaving it at the front desk instead. I'll never deliver here again.

I liked having a kitchen setup, with a big fridge, microwave, and a stovetop that was old but still worked. Still, I found leftover salad in the fridge, and the towels were dirty. One even had hair woven into it. I’m not sure housekeeping was checking the rooms carefully. There was also shouting among staff in the lobby, which was unsettling. The grab-and-go breakfast was just oatmeal packets and coffee, with very few choices. Nice place in some ways, but I wouldn’t stay again.