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About this property

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a waterslide, and a 24-hour fitness center. This hotel also features concierge services, gift shops/newsstands, and a hair salon. Enjoy Hawaiian cuisine at Waicoco, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Kaanapali? This hotel has 3924 square feet (365 square meters) of space consisting of conference space and 20 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular facilities

Spa & wellness
Free WiFi
Restaurant
Fitness centre
Beach access
Bar
See all facilities

Good to know

Check-in
From 16:00
Check-out
Until 05:30
Parking
Available for a fee
Breakfast
Available
Airport shuttle
Free
Reception
24/7
Accessibility
Wheelchair accessible
Luggage storage
Available

Rooms

Choose dates to see live prices

Estimated reference price≈ €513.63 per night1 room, 2 adults

Room, 1 King Bed, Ocean View (Kukahi)

  • 29 m2
  • 1 x King-size bed 150-183 width
  • Slippers
  • Number of bedrooms: 1
  • Cable TV
  • Bathrobes
  • Desk
  • Toiletries
  • Extra beds on demand (extra charge)
  • Alarm clock
  • Pay movies
  • Wi-fi (extra charge)
  • Balcony
  • Safe

Club Room, 2 Queen Beds, Club Lounge Access, Partial Ocean View (Hokupa'a Tower)

  • 37 m2
  • 2 x Queen-size bed 150-154 width
  • Hairdryer
  • Number of bedrooms: 1
  • Cable TV
  • Bathrobes
  • Desk
  • Toiletries
  • Extra beds on demand (extra charge)
  • Pay movies
  • Wi-fi (extra charge)
  • Safe
  • Individually adjustable heating
  • Individually adjustable air conditioning

Room, 1 King Bed, Balcony (Kukahi)

  • 32 m2
  • 1 x King-size bed 150-183 width
  • Wi-fi (extra charge)
  • Internet access
  • Tea and coffee making facilities
  • Ironing set
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
  • TV
  • Direct dial telephone
  • Hairdryer
  • Shower
  • Bathroom

Superior Room, 1 King Bed, Ocean View (Kukahi)

  • 32 m2
  • 1 x King-size bed 150-183 width
  • Cable TV
  • Number of bedrooms: 1
  • Bathrobes
  • Desk
  • Toiletries
  • Extra beds on demand (extra charge)
  • Pay movies
  • Wi-fi (extra charge)
  • Safe
  • Individually adjustable heating
  • Individually adjustable air conditioning
  • Ironing set

Guest reviews

Recent reviews shared by hotel guests

8.6/10
Very Good3098 reviews

Molly G.

10/10

Black Rock Beach was the favorite part of the whole trip for my kids, who are 12 and 9. They loved playing in the waves and seeing the cliff divers, humpback whales, monk seals, and sea turtles. We had been on the Big Island first, so that was quite a highlight. The Sheraton Maui was beautiful and well maintained, and the location was amazing. Food was excellent, and service was great in general. We just got home from a wonderful stay and will definitely be back.

Yun Z.

8/10

The location is one of the best on the island, and the resort has a layout that feels a lot like Cancun, though it isn't all-inclusive. Service was good, but the rooms are dated and could use an update. The $100 food credit makes most sense at the pool bar. Breakfast was a letdown at $47 per person plus service charge. It felt like a Holiday Inn-level meal, with smoked salmon as the only real upgrade, so I didn't think it was worth the price. The location is great, but the service and food quality don't quite match what things cost.

Connor W.

10/10

The resort's pool is a real standout, with a shape that feels almost like a lazy river, and we had a great time there. The restaurants were very good too. Rooms are a bit dated, but still good quality. One annoyance was seeing some people who weren't staying at the resort trying to use the pool and hot tub. There's excellent snorkeling just off the beach by the cliff, though people who aren't hotel guests come to that beach as well. Whalers mall and good food options are within walking distance, and Lahaina is only a short drive away. It's a nice hotel in a great location.

Isaac F.

8/10

The views are awesome, and you can walk to Whalers Village shopping mall for plenty of food choices. The pool was lots of fun, with a lazy river attached, and the food was good. They also had evening fire dancers, S'mores kits, and yoga on the lawn. The rooms could use a makeover, but they were clean. Staff were friendly and responsive throughout. Our housekeeper remembered our room number and made it up promptly while we were out, and the breakfast hostess remembered our name too. Impressive, considering how many guests they see. It's a unique hotel setting with a long history of Maui jet-setters.

Amenities

Everything available at this property

93 Facilities

General Services

57 available
  • Year of most recent renovation
  • Total number of rooms
  • Number of floors (main building)
  • Single rooms
  • Double rooms
  • Suites
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • 24 Hour Reception
  • Check In Hour
  • Check Out Hour
  • Mobile phone coverage
  • Transfer service
  • Airport Shuttle
  • Room service
  • Laundry service
  • Medical service
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Sun terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Non Smoking Area
  • Highchairs
  • Banquet hall
  • Parasols
  • Entertainment programme for adults
  • Hot tub
  • Hairdressing salon
  • Special dietary options
  • Snacks
  • Non Smoking Establishment
  • Aqua fit
  • Diving
  • Sailing
  • Catamaran sailing
  • Canoeing
  • Aerobics
  • Surfing

Accessibility

2 available
  • Accessible rooms
  • Wheelchair Accessible

Internet

1 available
  • Wi Fi

Parking

2 available
  • Car park
  • Valet parking

Meals

10 available
  • Bar
  • Restaurant
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • À la carte lunch
  • À la carte dinner
  • Set menu dinner

Business Services

3 available
  • Conference room
  • Meeting room
  • Business centre

Recreation & Wellness

5 available
  • Sauna
  • Massage
  • Spa treatments
  • Beauty salon
  • Spa centre

Pool and beach

5 available
  • Beach
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Sun loungers
  • Outdoor Rooftop Swimming Pool

Sports

5 available
  • Bicycle storage
  • Gym
  • Fitness
  • Golf
  • Paddle tennis

Children

3 available
  • Babysitting service
  • Kids’ club
  • Entertainment programme for children

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Train Sugar Cane Train Kaanapali Station

378 m 5 min walk

Closest Bus Lahaina Civic Center

2.7 km 34 min walk

Top attraction nearbyKeka’a Landing Pier (Black Rock Pier)

223 m 3 min walk

Dining nearby 20 Restaurants

111 m 1 min walk

Attractions

20
  • Keka’a Landing Pier (Black Rock Pier)223 m 3 min walk
  • Maui Nui Lū‘au255 m 3 min walk
  • Hawaiʻi Wildlife Discovery Center648 m 8 min walk
  • Jet Ski Maui740 m 9 min walk
  • Ka’anapali Beach1.1 km 14 min walk

Restaurants

20
  • Coral Reef111 m 1 min walk
  • Teppan-yaki Dan119 m 1 min walk
  • Black Rock Kitchen162 m 2 min walk
  • Starbucks168 m 2 min walk
  • Cliff Dive Grill209 m 3 min walk

Transit

20
  • Sugar Cane Train Kaanapali StationTrain378 m 5 min walk
  • Lahaina Civic CenterBus2.7 km 34 min walk
  • Leiali'i Pkwy/Ho'oli St.Bus3.1 km
  • Ainakea Rd./Kaniau Rd.Bus3.3 km
  • Ainakea ParkBus3.7 km
Map

Stay rules

Important conditions for your stay

Check-in16:00
Check-out05:30

Hotel information

Total rooms
759
Main building floors
11
Last renovated
2007