Big Island Royal Sea Cliff 401 by Coldwell Banker Island Vacations

The place is beautifully kept, with lovely greenery, and the staff are friendly. We enjoyed waking up to the ocean view from our huge balcony terrace. The room has a minimally equipped kitchen with a fridge and dishwasher, and washer and dryer access. Bring your own laundry detergent, as you might need more than what's there. There's a swimming pool, water coolers, tennis courts, and a cafe. Room service isn't available, so consider how you'll manage cleaning during a longer stay. Checkout is at 10 am, which may feel early, and they weren't flexible about extending it when we had morning reservations. Keep that in mind while planning activities.

We're enjoying our stay. The place is clean and well maintained, and the staff are friendly and helpful. Our two-bedroom ocean-view room on the sixth floor has a great balcony view. It's a little dated, though I understand a remodel is coming.

The location works if you like being in the city, with shops and the market on Alii drive just minutes away. The pools and tennis/pickleball court are clean and well kept, and there were a few fun things for the kids during the week. The service was okay. We asked to change the bedding, but after 2 pm they could only get us a blanket and bed cover. We spent almost all our waking time out of the room because it wasn't great. The rooms aren't spectacular, very outdated and patched together. There's touch-up paint over corrosion on almost every appliance, and the coffee maker's heating element was rusted right through. This should have been updated 15-18 years ago. There was mold on the master bathroom tile grout and under some slapped-on paint in the corner. The pools have great views, but rooms that aren't owner rooms don't get much of an ocean view, at least ours didn't.

The staff were nice, but the salesman was a little pushy and I wouldn't recommend this place. It's overpriced and lacking. The room didn't match what their site portrays and didn't feel homey. There's no restaurant, bar, or gift shop, the bed was extremely uncomfortable, the view was poor, and the bathroom reminded me of a jail. Wyndham really needs to remodel. Even the bedroom fan didn't work. We paid for a one-bedroom deluxe and got an uncomfortable twin bed.