Avery P.
The condo was clean and small but adequate. We didn’t end up using the hot tub on our last night because it was such a hassle to get in, and it was gross every night, with a lot of growth around the edges. Maybe it isn’t maintained well or is poorly designed. Our keys didn’t work for the hot tub area on the first night, which we assumed was because we arrived 45 minutes after the 9 p.m. closing time. The next evening we got there by 7, but the cards still failed, and they hadn’t been demagnetized. Someone in our group climbed the wall to let us in rather than spend an hour finding someone to open the door. There was another locked door inside; those keys failed too. We found an open window and got in that way. On the third morning we called to report that our keys didn’t work for the main areas, especially the hot tub. A few hours later they delivered new keys, which also failed. We climbed the wall again. This time the hot tub door was slightly ajar, so we didn’t have to go through the window. It felt awful having to sneak around like burglars. We love soaking our tired legs after skiing, but the access problems and dirty tub put us off.
