Gray Wolf Lodge

We left after one night even though we'd booked two, because the room was dirty and tired: stains on the carpet, dust, a dead lightbulb, and a bathroom that hadn't been cleaned properly. The door frame was broken, and we didn't feel safe. We skipped the pool, which I'm glad about since other guests said it was dirty too. I hadn't read reviews beforehand, but now I believe the one-star reviews and have doubts about the five-star ones. There's no way this place deserves five stars. Those reviews are BS. When I asked for a refund for the unused second night, they flat-out refused, even though the hotel was nearly empty. Hotels.com told me to contact the hotel, and the hotel refused again. I'll take it up with the credit card company. They also charged a $50 deposit, which no other hotel on our trip did. Based on other reviews I worried they'd blame us for the already broken door frame, but the deposit was refunded within a few days. I've stayed at budget hotels before, but this one was bad. Save yourself the frustration and stay somewhere else.

The private beach was the one redeeming part, though the shoreline was rocky and littered with trash, so it was hard to enjoy. Our room hadn't been cleaned well, and the pool and hot tub were filthy. I found a box cutter razor blade in the desk drawer, which was terrifying with two kids traveling with me. This was the worst stay of our week-long trip. I've had some rough hotels, and while this wasn't the absolute worst, it's near the top. If you have other options, stay elsewhere.

The beach across the street was great, but my bed wasn't very comfortable. The rooms were clean, though they could use some updating.

The room smelled like smoke and must, and the floor had barely been vacuumed. The bedspreads were nasty, and the pool and beach area were unkempt. I wouldn't bring kids here or spend my money here. We were promised our deposit back as long as no extra person stayed in the room, and no one did, but it never came. At first nobody responded when we called. On the next call, we were told they were keeping it over a coffee stain. I called for my parents and told the manager there had been no new stains on the bed, only stains already in the room. She was incredibly rude, wouldn't let me finish a sentence, and seemed not to understand her own policies. She got angry and said it was my choice to leave a bad review, then said I should have reported how gross the room was. Why would I, when the place clearly doesn't care? Low standards, and incredibly argumentative, as the replies below show. You're a pathetic excuse for hospitality management.