Royal Motel

The room itself was clean and nice, but the way we were treated made this a terrible stay. We paid for five days and were called liars and thieves, had little privacy, and lost our deposit over one pillowcase. We also decided against booking three more weeks because of the service. At check-in, one of our two keys worked, and the other had been programmed for room 21 even though we were in room 30. When we asked about it, the person at the front office wondered how we had gotten a key to 21, even though he was the one who programmed it. On Monday, November 24, housekeeping insisted on cleaning and accused us of having cats because of cat hair on our clothes from where we had been staying. They inspected and found no sign of cats, but after taking our towels, they went into the room again while we were out to replace them and, I assume, look for cats again. The next day I noticed blood on a pillowcase. We had brought our own pillows and only used theirs as extras, but the manager insisted we had ruined it. Later, while my wife was smoking outside with the door closed and away from it, he snapped his fingers at her and told her to move farther away. At checkout on Thanksgiving, they kept our deposit over that pillowcase. However clean the place is, service matters when you're away from home, and this was awful.