Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 5 Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- iron
- microwave
- private-bathroom
- safe
- telephone
- towels
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1 / 2 Double Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- iron
- microwave
- mirror
- private-bathroom
- safe
- tea-or-coffee
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1 / 1 Quadruple Suite
- 4 guests
- Private bathroom
- air-conditioning
- fridge
- hairdryer
- heating
- iron
- microwave
- mirror
- private-bathroom
- safe
- shower
- tea-or-coffee
- telephone
Add your dates to see current rates.
1 / 4 Standard room
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- iron
- microwave
- private-bathroom
- safe
- telephone
- towels
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Mara J.
The room was the biggest letdown. The fridge didn’t work, so I had to keep my food in the lobby fridge, and nobody apologized or offered another fix. It was dirty and smelled bad, with patchy wall repairs, bathroom fixtures coming apart, a broken iron, and a visibly dirty ironing board cover. The online photos gave a very different impression. I’ve stayed at plenty of IHG properties, and this was easily my worst experience. The front desk wasn’t welcoming, I wasn’t thanked for being an IHG member, and the hospitality fell far below what I expect from the brand. Luckily, I was there for just one night. I wouldn’t recommend this property.
Nikhil R.
Really good place. The location, breakfast, amenities, and quality were all good, and I’d stay here again. Chris deserves five stars. He was amazing and took care of everything without hesitation.
Caleb F.
The price is very good, and the room was clean and modern. Breakfast was excellent, with lots of hot, fresh choices, and every staff member I spoke with, housekeeping included, was friendly and welcoming. I don’t understand why Google calls this a “2 star” hotel. It has the best rating in Matthews, even compared with more expensive places, and deserves more than 4.3 out of 5.
Tasha G.
The pool looked clean and inviting, and I almost went in, but I didn’t have my swimsuit. They also have evening refreshments, and my aunt said the breakfast is very nice. We spent the evening with her and had a lovely time. She was very pleased with her room, which was quite nice. There were a few patched spots where the ceiling and walls had been repaired, but everything else was fine.
Elena C.
The bathroom odor wouldn’t go away, and the floors hadn’t been vacuumed or swept properly. The whole place was dusty and didn’t smell clean. I’ve stayed at other locations in nearby states and haven’t had these problems. I hope they give the staff proper cleaning supplies and get back to the Holiday Inn standards I’m used to. I came to North Carolina for a weekend trip and chose this hotel, so I’m honestly very disappointed with this location.
Amenities
Everything available at this property
General Services
45 available- Shopping on site
- Air conditioning
- Elevator/lift
- Smoke Free Property
- Heating
- Newspapers
- Express Check In/Check Out
- Terrace
- Fire Extinguisher
- All Spaces Non Smoking (Public And Private)
- Outdoor furniture
- Reception desk
- Indoor Fireplace
- Iron and board
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Luggage storage
- Telephone
- Iron
- Car rental
- Sun Deck
- Extra decontamination measures
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Total number of rooms
- Number of floors (main building)
- Double rooms
- Suites
- hotel
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Late Check Out
- Car hire
- Laundry service
- Launderette
- Fireplace
- Hotel safe
- Lift access
- Shop
- Luggage room
- Clothes dryer
- Printer
- Non Smoking Establishment
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Internet
- Wi Fi
Parking
4 available- Parking
- Parking nearby
- Free Parking on Premises
- Car park
Meals
6 available- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Vending machine
- Kettle
Business Services
8 available- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Conference room
- Meeting room
- Business centre
- Fax
Pool and beach
6 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Pool facilities
- Indoor freshwater pool
- Sun loungers
Sports
6 available- Tennis court
- Fitness facilities
- Gym
- Fitness
- Golf
- Tennis
Pets
1 available- Pets Not Allowed
Room Amenities
6 available- Non Smoking Rooms
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Toiletries
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
363 m 5 min walk
22.6 km
1.1 km 14 min walk
116 m 1 min walk
Attractions
20- Windsor Park1.1 km 14 min walk
- Matthews Heritage Museum2.2 km 27 min walk
- Stumptown Park2.5 km 31 min walk
- McAlpine Creek Park2.7 km 33 min walk
- Fountain Rock Park3.2 km
Restaurants
20- Cracker Barrel116 m 1 min walk
- Boston Market134 m 2 min walk
- IHOP298 m 4 min walk
- Applebee's311 m 4 min walk
- Shamrock Automotive Group, Llc.355 m 4 min walk
Transit
20- Charlotte-Douglas International AirportAirport22.6 km
- Northbrook International UltraportAirport73.2 km
- Matthews Park & RideBus363 m 5 min walk
- Crownpoint Executive Dr & Independence BlvdBus817 m 10 min walk
- Crownpoint Executive Dr @ 2201Bus1.1 km 13 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required