MARCUS B.
We came hoping to relax, but the way security treated us made the whole stay tense. They were confrontational and watched us constantly, as if we were doing something wrong. Their manner was rude and aggressive, with no sense of hospitality or respect for guests. The rules felt excessive too. We kept being told we couldn’t do ordinary things that would be fine at other hotels, and security enforced those rules in an especially unpleasant way. For what this place costs, I expected basic professionalism and a welcoming atmosphere. Instead, the experience was stressful and ruined the visit. I wouldn’t stay here again, and I’d tell others to look elsewhere unless they’re okay with being treated like a problem just for being there.

