Tower 31

Name: Tower 31
Address: 9 West 31st Street, New York, New York State, New York, New York, New Jersey, US
Rating: 8.4

9 West 31st Street, New York, New York State, New YorkView on Map

About this property

Want to take a rest and explore the city? Hotel "Tower 31" is located in New York. This hotel is located 2 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Marble Collegiate Church, Empire State Building and The Little Church Around the Corner. Location You can stop by the restaurant. Want to be always on-line? Wi-Fi is available. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. At the guests’ disposal, there’s also a laundry. At the hotel In the room, there is a TV. The room equipment depends on its category. Room amenities

Popular facilities

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Wi-Fi

Restaurant

Good to know

Check-in: From 12:00
Check-out: Until 12:00

Guest reviews

Recent reviews shared by hotel guests

Guest Rating

8.4/10

Very Good

19 reviews

Featured review

HYEJIN L.

December 2025

6/10

The location is really the building’s best feature. For the rent, it doesn’t feel worth it, especially with other luxury buildings nearby offering better services and amenities. I’d suggest potential tenants visit several places before deciding. I also suspect some reviews may be fake. The doormen are personable and kind, though they’ve made mistakes. They’re human, but I wonder if being overworked is part of it, since the building seems poorly managed. The elevator has ongoing problems, too. The day before Thanksgiving, when people were coming and going, they closed two elevators for garbage. I waited 15 minutes, then climbed more than 10 flights to get home. My experience has been okay overall, but service has been below par. I’ve had a few unpleasant interactions with the super. I don’t think he intends to be rude, and I can tell he cares about the building and his job, but he seems short-tempered and lacks compassion and some basic customer service and social skills. Earlier management also harassed me about something they had no legal right to do. They backed down completely when they realized they were wrong, without apologizing, but it caused me inconvenience and headaches. I’ve been freezing for a week. When the temperature outside dropped below 55, I had to call the super to convince him to turn on the heat. At first he refused and claimed it had to be below 45 at night. I don’t think that’s legally true under NYC housing law. If he’s making false claims like that, he could get the building into trouble eventually.

Gavin W.

July 2024

10/10

I lived at Tower 31 for a year, and it was an incredible experience. The building is modern, well maintained, and packed with top-tier amenities that make everyday life easier. I especially loved relaxing in the common areas and taking in the stunning views. The location is hard to beat, and the mix of comfort, luxury, and service makes the place stand out. From move-in onward, the staff were professional, attentive, and genuinely caring. They went above and beyond to make my stay seamless. I can’t recommend Tower 31 highly enough. Definitely a five-star experience.

Wei C.

September 2021

10/10

Maintenance requests were handled the same day, though I rarely needed to put one in. The doormen would let me know when packages were waiting, and I never had a bug problem. The units feel clean and new, with very little noise. My studio layout worked perfectly, with closets in all the right spots, though the smaller units don’t have in-unit laundry. The entrance has plenty of space and is flanked by two nice restaurants. Great location by K-town. A very nice experience overall.

Aarav M.

March 2023

6/10

Some of the staff are sweet and seem to want to make things easier for you. Still, after a couple of months here, I’ve run into a lot of issues for a luxury building and don’t feel properly treated when I raise them. There’s a lounge with a pool table, but the guest policy is so restrictive that it’s hard to see the point. You can’t really bring friends to play, and guests are charged.

Morgan D.

June 2022

4/10

The roof is beautiful, but the building has very few amenities, and they charge a fee. Friends can’t come into any of the amenity areas, which makes them pretty useless. The location sucks, too. Living across from a halfway house means loud music almost every day and night, regular ambulances and cop cars, and I’ve even had to complain to the police.