Janet L.
The location of unit 205 was perfect, but the unit itself was absolutely not. Charging over $1,000 a night for it is wrong. The AC didn’t work, and the maintenance guy told my husband the unit was junk. The following day, water leaked from the living room ceiling because of the AC. I slipped when I came around the corner, thinking my kids had left water from not drying off. This was completely unacceptable. The dishwasher was filling with nasty water from the sink, and one king bedroom smelled strongly of cigarette smoke. I messaged asking for management to call, but they sent another maintenance guy who seemed unhappy to be there. He cleaned up the ceiling leak and tried to leave, so I had to chase him down to get the dishwasher fixed. He acted like we were an inconvenience. The sliding glass doors were also very hard to open because of dirt buildup. It’s a beautiful place, but it needs major attention.

