Hilton Garden Inn St. Louis Shiloh/O'Fallon IL

Stacey at the bar was helpful and took good care of me, and the rest of the staff were nice too. The rooms, though, are run down and need an upgrade. For the high-end price, the place feels pretty meh.

We ended up leaving at 12:05 am, and the whole thing ruined our trip. Bugs, which I believe were carpet beetles, were alive in both beds. I have photos: three in one queen bed and one in the other. We moved rooms, but the bed under the sheets there was dirty, with evidence of dead bugs. The exterior access door locks didn't work, one wouldn't unlock and another wouldn't lock at all. Inside, the hotel seemed dirty, dated, and poorly maintained. Worst experience I've had at a Hilton branded hotel.

The room was awful for cleanliness, and the interior looked dilapidated. I can only imagine how unsanitary the beds might be. I remember staying at Motel 6s in the ‘90s and early 2000s that were just as nice. For what you get here, the rate should be no more than $60 to $90 a night. I'm pretty disappointed. This doesn't match what I remember of the Hilton brand from a decade ago. Do better.

Construction was underway, and there were signs posted about it, but the place still felt subpar for a Hilton property. It needs cleaning, has no worthwhile amenities, and charges extra for everything beyond the reservation fee. Other nearby hotels cost less and give you more for your money.