Avid Hotel Oak Creek By IHG

Eli at the front desk was so friendly and went above and beyond. The lobby snacks were reasonably priced, too. My friend and I were loud with music on, but I couldn’t hear it outside our room, and the rooms felt secure. It was also close to the airport, really clean, and didn’t smell like smoke. I’ve stayed at plenty of hotels, and this is at the top of my list. I’d rate the experience 9.8 out of 10. I’d share a photo, but the ones I took were pretty silly.

We were there for three nights, and the staff were consistently welcoming and polite. The beds were among the comfiest I’ve slept in. Rooms are a bit small, though there are plenty of little tables and counters for luggage. The internet was great when plugged in, but otherwise it fluctuated and sometimes dropped to 2 Mbps. Really nice, clean, cozy rooms. I’d stay again if I’m in the area.

I haven’t stayed yet, but Eli’s customer service deserves a shout-out. He answered all our questions about my Christmas trip to see family during academic break and explained the company’s military policies for my dad. His energy was great and he was so welcoming. This could turn into an Eli fan account, haha. Can’t wait to stay. I’ll update after I do.

The breakfast is pretty basic, but it does the job for a quick bite before the day starts. The hotel and room were really, really clean, and the staff were friendly and respectful. Great spot near the highway. We’ll stay here again.