Mallory F.
The construction noise was unbearable, and workers were constantly outside our windows. The pool was shut because of the work, and one elevator was out for two and a half days. Our balcony also became inaccessible because construction started the morning after we checked in, and nobody had told us beforehand. When my husband asked about it, the office woman pulled out a file and said, “well this is what we sent them. They should have told you.” She showed no sympathy even though we’d spent a lot of money, for us, to stay in one of their condos. I understand the management company should have informed us, but Beachball Properties blamed the HOA for not having the right email address to correspond with them. This condo should not have been rented while this was going on. The woman in the office was rude and unprofessional, and we won’t stay with Romar House again.
