The Palms
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 10:00
- Pets
- Not allowed
- Smoking
- Smoke-free
- Room types
- 2
Room Information
Rooms
Standard room
- Private bathroom
- air-conditioning
- balcony
- dining-area
- dishwasher
- fan
- fridge
- hairdryer
- heating
- iron
- kitchen
- microwave
- private-bathroom
Add your dates to see current rates.
Standard room with balcony
- Private bathroom
- air-conditioning
- balcony
- dining-area
- dishwasher
- fan
- fridge
- hairdryer
- heating
- iron
- kitchen
- microwave
- private-bathroom
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Kara S.
We had a blast in room B31 the week of July 19 - 26. The room was lovely and the view was amazing. The air stopped working on our first night, but someone came out to fix it at 10:30 that night. I didn’t want to leave. We’ll be back.
Paula C.
The Palms was a great first stay for us, and we couldn’t have picked a better condo. The owners were really nice and just a call away if we needed anything. I left a very special item behind, but when I contacted them, they got in touch with the cleaning service and had it mailed back within a few days. The indoor and outdoor pools were great, too, and the beach is just steps away.
N F.
The Palms UNIT 115 has a gnat problem, and anyone renting it should know. There were hundreds of tiny black gnats flying in every room and all over the surfaces. We checked in after business hours, and after a long call, the service handling their calls couldn’t help. We had to vacuum up the flying gnats ourselves just so we could sleep there. We asked to move, but they said there were no other units available. Their own website showed that wasn’t true. Maintenance came the next afternoon and tried a few things. It reduced the gnats a little, but they kept coming back and got worse each day. We vacuumed up live gnats again. The maintenance team said this unit is known to have the problem, and we found a disgusting gnat trap, full of gnats, on the kitchen counter. We even spent our own $ to have DoorDash deliver more traps. After paying a few thousand dollars for this stay and putting up with all that, I think we’re owed some compensation. Given how friendly the office staff were, I don’t think that’ll happen. Just so people know, one bathroom had no hot water and they didn’t fix it. The tub wouldn’t drain, but they did fix that. The extra blankets in the closets had stains and smelled, so they need washing. There were a few good things. The condo was decorated so cute and clean overall, the master shower was great, the AC worked well, parking was plentiful, and the beds were comfortable. I hope this helps future renters decide, since the property management company won’t post negative reviews about this unit.
Elena V.
We enjoyed our stay and will be back.
Marcus A.
Our end unit had plenty of balcony space overlooking the beach, and the condo had room for six people. There were indoor and outdoor pools on the property. We had a great family visit. The condo had basic cooking items, and we managed okay.
Amenities
Everything available at this property
General Services
6 available- Shopping on site
- Elevator/lift
- Smoke Free Property
- Outdoor furniture
- Extra decontamination measures
- Contactless Check In And/Or Check Out
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Recreation & Wellness
1 available- Sauna
Pool and beach
1 available- Next to the beach
Pets
1 available- Pets Not Allowed
What's nearby
Explore attractions, restaurants and transport around the hotel
43.6 km
61.8 km
605 m 8 min walk
229 m 3 min walk
Attractions
20- Cotton Bayou Public Beach Access605 m 8 min walk
- Dolphin Cruises Aboard Dolphin Tales806 m 10 min walk
- Orange Beach History Museum1.6 km 20 min walk
- Coastal Arts Center of Orange Beach2.5 km 31 min walk
- Orange Beach Waterfront Park2.5 km 31 min walk
Restaurants
20- The Gulf229 m 3 min walk
- Cotton's Restaurant463 m 6 min walk
- Kayden’s Candy Factory738 m 9 min walk
- Shrimp Basket741 m 9 min walk
- Wolf Bay Lodge795 m 10 min walk
Transit
2- Pensacola International AirportAirport43.6 km
- Mobile International AirportAirport61.8 km

Stay rules
Important conditions for your stay