TownePlace Suites Provo Orem

My business partner and I both got headaches in the rooms, and his face would flush and break out in mild hives. The staff tried everything they could, but there was mold throughout the place and a strong musty smell. We asked to move three times to get away from it, then ended up in a room where half the power was out because of wiring problems. Avoid this place until it has been renovated and remediated if you care about your health. There are plenty of other affordable, safe options nearby.

The mountain views were nice, and the one-bedroom suite had plenty of space. The pool and hot tub were there, too. But the bed was terrible, and the comforter was stiff and noisy. The room felt dated and not very ergonomic. Breakfast was fine, though it was the same every day, and there were lots of convenience items for sale if you needed them. The TV didn't work, housekeeping forgot things, and you could hear the freeway. It wasn't awful, just less nice than I expected.

I only made it five minutes after seeing the room before heading back downstairs to cancel, but they wouldn't let me. I needed a hotel late and figured a Marriott would be okay. The floor was wet, the TV wouldn't turn on, and everything looked outdated. This place is an absolute dump. Don't stay here.

There were lipstick marks on the kitchenette glasses, and garbage had been left on the floor instead of vacuumed up. The room was dirty. Water also collected in the middle of the tub, which made me wonder if it was slanted wrong. It was gross thinking I was standing in the previous person's bath water. The faucet wouldn't switch fully to the shower head, so the water flow was weak. The health inspector had closed the pool. I wouldn't stay here again.