Hampton Inn Owensboro South

I was surprised when the GM, Sharon NeSmith, contacted me by name after I filled out the online survey. I'd rated my stay honestly and had selected that I didn't want anyone to follow up. Given the unnecessarily escalated interaction I'd had with hotel employees and the GM, her message felt more like an attempt to justify the public shaming of guests she had taken part in than customer care. If you complete the survey, you might get the same kind of response.

The breakfast was one of the best we've had on our travels. We stay at Hampton Inn often, so we know what to expect, but the wide range of food here was especially well prepared. They kept changing the waffle flavors too: we tried Malted Vanilla, Apple Cinnamon, Pumpkin Spice, and Churro, and loved them all. The breakfast room was large, open, and lovely. Our room was spacious and comfortable, with adjustable temperature and plenty of lamps to set the lighting how we liked it. It was very clean, as was the rest of the hotel. The shower pressure was good, and the toiletries smelled great and seemed good quality. Every employee we met was kind, chatty, and eager to help. The hotel looked beautiful and modern. There's also an outdoor pool, which was closed for December, along with laundry and fitness areas. We had a great time at the Owensboro South Hampton Inn and would recommend it.

We stayed one night and were impressed by the room and the service. There was a good range of food at breakfast. I'd highly recommend the inn.

I booked this mainly because it cost less than other places nearby, and expected the sort of room you usually get at a budget hotel. Instead, my digital key was ready when I arrived, and I went straight to a studio suite. It was extremely spacious and among the cleanest rooms I've ever stayed in. The staff were very accommodating and gave outstanding service. I wish I knew the front desk agent's name so I could recognize her.