Kendra M.
I'm really unhappy with how this hotel handled our booking. The age requirement was buried at the bottom of a dropdown menu. I booked, paid, and completed ID verification, then only afterward learned the minimum age was 25, even though the reservation had already been paid for a week. They wouldn't make an exception, despite their site allowing me to complete payment. Now I have to wait seven business days for the refund, and I can't use that money to book somewhere to stay. They were very unaccommodating and unwilling to work with me, even though the issue was on their end. I would never recommend this place.
