WoodSpring Suites Phoenix-Deer Valley

I was working out of town and stayed for seven months. Valerie, the manager, and bailey, the assistant manager, were great people who were always willing to help. The staff were amazing, helpful, and patient, and they made my stay a pleasant one. Thanks for a wonderful stay. Highly recommend.

Everyone here is friendly, and the cleaning staff are awesome. I feel especially comfortable with Carrie, and the morning front desk lady is so sweet. I enjoy cooking here and feeding my girls, as I call them. There are two girls at night, sunny at the desk and Laurie, the night girl. Laurie is super sweet, and the girl who takes care of the place is very nice too. The one drawback is that there aren’t chairs for smoking. I get why they don’t have benches, since people sleep on them, but chairs would be nicer. And why didn’t they put in a pool? Otherwise, this place is the bomb.

The rooms have been clean and quiet every time I’ve stayed, and the front staff are always friendly and helpful. I’m in the area often and have visited a few times. For the price, it’s a pretty decent place.

The room smelled bad when we walked in. There was hair all over the shower and bathroom floor, just one towel, and the cheap metal bed frame creaked all night. It’s cheaper than other nearby rooms, but at over $100 a night I expected better. I guess you get what you pay for. There’s a full-size fridge, stove, and microwave, but no coffee maker, and no coffee in the lobby either. Not even a continental breakfast. The basic Wi-Fi was very slow and covered only two devices. You had to pay for more devices or decent service. Seriously, what decade is this? Service was so-so. I went to the truck and got locked out of the lobby. My young son and I stood at the glass knocking and making eye contact with the night clerk. She was helping a customer, but didn’t buzz us in or even gesture for us to wait. We were ignored until another customer left, about five minutes later. It was a bad experience, and I won’t come back.