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Smoke-freeFamily friendly

About this property

Here, you’ll be enjoying yourself all the time. Resort "Grand Smokies Resort Lodge" is located in Pigeon Forge. This resort is located in 3 km from the city center. You can take a walk and explore the neighbourhood area of the resort — Biblical Times Dinner Theater, Grand Majestic Theater and Hannah's Maze of Mirrors. Location It’s time to have a nice meal! Stop by the restaurant. Free Wi-Fi on the territory will help you to stay on-line. If you travel by car, you can park in a parking zone for free. Specially for tourists who travel by car, there’s a parking zone. Sports fans are going to love a fitness center. Tourists who can’t live without swimming will appreciate a pool. For participants of business meetings, there is a business center. Children will be happy, there is a playroom for them. The tour assistance desk of the resort will help you book an excursion. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. At the guests’ disposal, there’s also an ATM and ironing. At the resort Here’s what you’ll find in the room to have a rest after a long day: a TV. The room equipment depends on its category. Room amenities

Popular facilities

See all facilities
Wi-FiAvailable for a fee
Restaurant
Beach access
ParkingFree
Air conditioning
24h reception

Good to know

Check-in
From 16:00
Check-out
Until 11:00
Breakfast
Available
Extra bed
USD 15 per guest/night
Accessibility
Wheelchair accessible
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

Standard Quadruple room with balcony

  • 4 guests
  • Private bathroom
  • air-conditioning
  • balcony
  • bedsheets
  • fridge
  • hairdryer
  • heating
  • iron
  • microwave
  • patio
  • private-bathroom
  • shower
  • telephone
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Standard Double room

  • 2 guests
  • full double bed
  • air-conditioning
  • bedsheets
  • coffee
  • dining-area
  • dishwasher
  • fireplace
  • fridge
  • hairdryer
  • heating
  • iron
  • kitchen
  • kitchen-stuff
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Double Suite with balcony

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • balcony
  • hairdryer
  • heating
  • iron
  • microwave
  • mirror
  • private-bathroom
  • safe
  • telephone
  • toiletries
  • towels
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Family Suite

  • Private bathroom
  • air-conditioning
  • dining-area
  • fireplace
  • hairdryer
  • heating
  • iron
  • mirror
  • private-bathroom
  • safe
  • telephone
  • toiletries
  • towels
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
7.4/10
Good
2617 reviews

Ruth C.

8/10

We got a voucher for the buffet breakfast at the restaurant right at the Resort, and the food was really good. The room was very clean, with a comfortable bed and a huge Jacuzzi tub. I even tried the slide at the heated pool at 60 years old, and had a lot of fun. I'll use them again next time I'm visiting. I'd give five stars, but I never give anyone five.

Olivia B.

10/10

I've seen some reviews saying this hotel is bad, but my experience was excellent, and theirs may have been different. The staff were friendly and welcoming, the pool was well maintained, and our room was clean and smelled clean. The bed was comfortable, too. The whirlpool tub jets weren't as strong as I expected, but that's a small thing. They also had a rowing machine and an air dynamic bike. I'll definitely book again.

Ethan P.

10/10

I'm pretty happy with the stay. The room showed some age, but for the price it was good. The staff were nice, and the rooms were always clean. One tip if your shower water isn't getting hot: let it run for a good 15-20 minutes before you get in. It takes ages for the hot water to reach your room, but once it does, it's pretty nice. Does feel like a waste of water.

Andrew M.

2/10

We booked two nights, but couldn't get into our room until 6pm because they said they were running behind. We went to eat early while we waited. The room we eventually got had no view. That wasn't a big deal for the first day, but we planned to spend more time in the room on day two, so at noon I asked to move. Since their usual check-in was 3, or 6 in our case, I thought that was plenty of notice. They said they were fully booked and couldn't move us. The person was matter-of-fact and seemed not to care. I asked about checking out since there are plenty of hotels nearby, but was told checkout was at 11 and there'd be no refund if we left. It takes effort to be this bad at customer service. For the money, it's not a bad place, but if you need help, you'll find out you get what you pay for. I attached pictures of our unique view and the room across the hall that was being cleaned, the one we couldn't move to. Thanks, Grand....

Amenities

Everything available at this property

56 Facilities

General Services

27 available
  • ATM
  • Shopping on site
  • Air conditioning
  • 24 Hour Reception
  • Elevator/lift
  • Smoke Free Property
  • Heating
  • Ticket assistance
  • Gift shop
  • Television in lobby
  • Room service
  • Linens
  • Iron and board
  • Wake Up Service
  • Telephone
  • Iron
  • Microwave oven
  • Tour assistance
  • Water fun
  • Family/Kid Friendly
  • Total number of rooms
  • hotel
  • Check In Hour
  • Check Out Hour
  • Game room
  • Non Smoking Establishment
  • Minimum Check In Age

Accessibility

2 available
  • Accessibility features
  • Wheelchair Accessible

Internet

2 available
  • Free Wi Fi
  • Wi Fi

Parking

2 available
  • Parking
  • Free Parking on Premises

Meals

3 available
  • Breakfast
  • Restaurant
  • Vending machine

Business Services

5 available
  • Business center
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
  • Business centre

Pool and beach

5 available
  • Swimming pool
  • Beach/pool towels
  • Children swimming pool
  • Indoor freshwater pool
  • Outdoor freshwater pool

Sports

1 available
  • Fitness facilities

Children

1 available
  • Playroom

Room Amenities

8 available
  • Non Smoking Rooms
  • Fridge
  • Family room
  • Cable TV
  • Hairdryer
  • Flat Screen TV
  • Shower/Bathtub
  • Toiletries

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Tram Stop

1.3 km 16 min walk

Closest Tram C-Lot Tram Pickup/Dropoff

3.7 km

Top attraction nearbyHollywood Wax Museum

228 m 3 min walk

Dining nearby 20 Restaurants

71 m 1 min walk

Attractions

20
  • Hollywood Wax Museum228 m 3 min walk
  • The Track - Pigeon Forge827 m 10 min walk
  • Titanic Museum Attraction836 m 10 min walk
  • Hatfield & McCoy Dinner Feud991 m 12 min walk
  • The Great Smoky Mountain Wheel1.2 km 14 min walk

Restaurants

20
  • Wood Grill Buffet71 m 1 min walk
  • Cracker Barrel175 m 2 min walk
  • 2302 Parkway Llc177 m 2 min walk
  • Ruby Tuesday179 m 2 min walk
  • Gorilla Taco212 m 3 min walk

Transit

20
  • Tram StopBus1.3 km 16 min walk
  • Tram Stop CBus1.5 km 18 min walk
  • Tram Stop DBus1.6 km 19 min walk
  • Tram Stop C WestBus1.6 km 20 min walk
  • Tram Stop B EastBus1.8 km 22 min walk
Map

Stay rules

Important conditions for your stay

Check-in16:00 – 03:00Front desk timing
Check-out11:00Departure timing

Fees and optional services

  • Baby cot

    Baby cot (1 available) - Extra charge may apply

  • Extra beds

    Extra bed (1 available) - Extra charge may apply

  • Deposit

    Deposit required

    Deposit

    Pet deposit required