Holiday Inn Express Hotel & Suites RIPLEY, an IHG Hotel
About this property
A great hotel to have a nice rest before long walks around the city. Hotel "Holiday Inn Express Hotel & Suites RIPLEY, an IHG Hotel" is located in Ripley. This hotel is located nearby from the city center.
Popular facilities
Good to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Accessibility
- Wheelchair accessible
- Late checkout
- Available
- Luggage storage
- Available
- Smoking
- Smoke-free
Reference price
Guest reviews
Recent reviews shared by hotel guests
We used the fitness room instead of swimming because the pool vacuum was running. Breakfast was hot and had a nice range of choices. The room was clean, the beds were comfortable, and there was enough space for all five of us. The pullout sofa mattress was a little thin, though. Staff welcomed us kindly when we arrived and gave us extra towels, which we appreciated. We stayed overnight on the way to NC, and it was a fine experience. I'd recommend it.
Breakfast was fresh and delicious, and JoAnn looked after the hotel guests like we were family. The pool was clean and warm. We stopped here during a long trip and would happily stay again. The place was very clean, and the staff couldn't have been nicer. They even had cookies at check-in, and everyone was so kind and helpful. JoAnn is a real asset to the brand.
I was charged a fee for my service dog, which was improper under the ADA. Service animals aren't pets, and hotels can't charge pet fees or extra cleaning fees simply because a guest has one. This wasn't a misunderstanding. It suggests either a serious gap in staff training or disregard for ADA rules, which is unacceptable from a major hotel brand. The stay was disappointing overall, and I plan to file a formal complaint with the ADA. Travelers with disabilities shouldn't have to explain federal law to hotel staff or dispute improper charges after a stay. Management should retrain staff so this doesn't happen to anyone else. I wouldn't recommend staying here.
It's always nice staying here for work. The hotel is clean and quiet, and Erica does a great job keeping everything in order as manager. Melissa at the front desk is also wonderful and always welcoming.
We stayed one night for my husband's birthday. Everything was very clean and the staff were friendly. One of the morning staff cleared away our breakfast dishes and left us mints. I'd definitely recommend this hotel.
Amenities
Everything available at this property
General Services
18 available- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Newspapers
- Late Check Out
- Outdoor furniture
- Room service
- Indoor Fireplace
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Barbecue grill(s)
- Picnic area
- Garage
- Personal protection equipment for staff
- Extra decontamination measures
- Additional Measures Against COVID 19
Accessibility
1 available- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Internet access
Parking
1 available- Parking
Meals
1 available- Breakfast
Business Services
2 available- Business center
- Conference Hall
Recreation & Wellness
1 available- Spa tub
Pool and beach
2 available- Swimming pool
- Indoor Pool
Sports
1 available- Fitness facilities
Pets
1 available- Pets allowed (under 5 kg)
Room Amenities
1 available- TV
What's nearby
Explore attractions, restaurants and transport around the hotel
766 m 10 min walk
279 m 3 min walk
Attractions
20- Ripley field766 m 10 min walk
- Rollins Lake3.8 km
- Historic Staats Mill Covered Bridge4.0 km
- Almost Heaven Swing at Cedar Lakes4.1 km
- George Washington Cliff Sculpture5.7 km
Restaurants
20- Las Trancas Mexican Restaurant279 m 3 min walk
- Starbucks419 m 5 min walk
- Long John Silver's420 m 5 min walk
- Cozumel Mexican Restaurant522 m 7 min walk
- China Buffet541 m 7 min walk
Stay rules
Important conditions for your stay
Hotel information
Electricity
- Voltage
- 120 V
- Frequency
- 60 Hz
- Socket types
- A, B
