Best Western Plus Fiesta Inn
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Natalie B.
The staff were nice and quick to bring some items to the room. They also came by daily for trash, fresh towels, and bedding, and checked whether we needed anything, which I appreciated. The breakfast could use more choice. It had three kinds of sliced bread, whole milk, three coffees, maybe two juices, three cereals, waffles, eggs, and pork sausage. Muffins, bagels, cream cheese, turkey bacon or sausage, hash browns, and fruit would make it better for the price and length of stay. Our biggest issue was the fridge, which didn't keep our food cool. We reported it to the desk four times. They offered to move us, but we thought a replacement fridge would be enough. They said to allow two or three hours because the manager had the key to the updated fridges. We went out and came back, but it hadn't been replaced. We went five days without a working fridge, and there was no resolution by the end of our four-day stay. The AC unit also needed a better cleaning. It had dust and what looked like possible mold spores.
MARC H.
The room was so-so, and the area didn't seem very safe. What really put me off was the desk clerk, the least friendly one I've encountered in three months of travel. He was rude, argumentative, and quick-tempered. Every question seemed to annoy him, and he made me feel unwelcome. He didn't seem suited to customer service. I won't book here again.
Kendra W.
The room felt poorly maintained. There was paint splattered around from what looked like a quick repaint, the nightstand was sticky, and the pillows were old, lumpy, and sad. Towels had yellow stains, the toilet had hair on it, and the shower was rusty and gross. The mini fridge barely cooled anything, and its freezer compartment was thawing. Privacy was a problem too. The bed's window shades left gaps along the edges, so the parking lot could still see in. A small shade by the door didn't cover the bathroom window, which faced you as you sat down, and anyone at the pool could see in. There was even a note saying the lock didn't work and to use the extra flip lock. Breakfast was gross. The waffles, which I usually like, were disgusting. The sausage links tasted weird and weren't warm, and the scrambled eggs were watery and powdery. Google advertised the room at $49, but I was charged $94.
Sarah M.
The staff were really helpful, and the bed was clean and incredibly comfortable. The room had a fridge and microwave. It's not a luxury hotel, but it was nice, and having free breakfast is a big plus when you're traveling with kids.
Elena M.
This was a really rough place to stay. The lobby worker quickly moved me when I asked to change rooms, since the pillows and cases in my first room were badly stained, the sheets were stained too, and I even found a hair on one pillow. The replacement room had a stained carpet, a very dusty window, and a door that needed repair. The pillows were very thin, and the linens and towels felt scratchy. I know it's a budget hotel, but the stay was unpleasant. I wouldn't recommend it.
Amenities
Everything available at this property
General Services
15 available- Air conditioning
- 24 Hour Reception
- Smoke Free Property
- Heating
- Newspapers
- Express Check In/Check Out
- Television in lobby
- All Spaces Non Smoking (Public And Private)
- No elevators
- Indoor Fireplace
- Smoke Detector
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Meals
1 available- Breakfast
Business Services
2 available- Business center
- Fax and copy machine
Pool and beach
2 available- Outdoor pool
- Pool facilities
Sports
1 available- Fitness facilities
Room Amenities
2 available- Non Smoking Rooms
- Family room
Languages
1 available- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
1.7 km 21 min walk
3.3 km
3.4 km
144 m 2 min walk
Attractions
20- Six Flags Fiesta Texas3.4 km
- San Antonio Aquarium9.6 km
- Aquatica San Antonio16.0 km
- SeaWorld San Antonio16.5 km
- Japanese Tea Garden.16.7 km
Restaurants
20- Butterfly Coffee144 m 2 min walk
- A&W Restaurant325 m 4 min walk
- Starbucks Coffee Company344 m 4 min walk
- Picnikins Patio Cafe397 m 5 min walk
- Longhorn Cafe405 m 5 min walk
Transit
20- San Antonio International AirportAirport12.5 km
- Hill Country PlaceBus1.7 km 21 min walk
- East Campus Lot 1Bus2.0 km 25 min walk
- East Campus Lot 2Bus2.2 km 27 min walk
- Bauerle Road Lot 1Bus2.5 km 31 min walk

Stay rules
Important conditions for your stay