Holiday Inn Express & Suites San Jose Silicon Valley by IHG

The breakfast had lots to choose from, and it was fresh and tasty. The room was spotless, cozy, and in great condition, and the pleasant atmosphere made it easy to relax. Everyone was friendly, professional, and attentive throughout my stay, especially Vicky. Check-in was quick and easy, and I appreciated how courteous and supportive the team was from arrival through departure. It was a memorable visit, and I’d happily recommend the hotel and return.

We were there for four nights with our kids and their grandparents. Our two bookings, one direct and one through a third party, were both handled with a quick, easy check-in. Parking was $10 a night. The complimentary hot breakfast made mornings convenient, with choices the kids liked. The beds were comfortable, not too firm or too soft, and the curtains kept the rooms dark. The rooms ran quite cold. It was fairly quiet, although road noise came through, and the doors shut with a loud slam. That didn’t bother us much. Front desk staff were always nice. Housekeeping was by request, which suited us: after two days we just needed the trash taken out and fresh towels. There’s a Target up the road and lots of restaurants nearby, so the location is handy. We’d be glad to stay again.

Mitun at the desk made check-in easy. He was polite, really helpful, and clearly knows his job and cares about guests. The hotel was clean and comfortable, and breakfast was fantastic. Everything tasted fresh, especially the pancakes, which were soft, fluffy, and cooked just right. I’d absolutely stay here again. The staff and food were great, and the whole place had a good vibe.

Breakfast was a highlight, with lots of variety and everything tasting great. The staff were helpful and polite, and the service was excellent throughout my stay. My room was clean, comfortable, and well kept, and the atmosphere added to the experience. I’d recommend the hotel and would gladly stay again.